Human Resources Information System Analyst

Position Summary

Sterling Search Partners is helping a Birmingham client with its search for an HR Analyst. The HRIS Analyst will serve as the primary administrator and subject matter expert for our Human Capital Management (HCM) system, with a strong focus on UKG Pro and UKG Workforce Management (WFM). This role supports HR, Payroll, Benefits, and business leaders by ensuring accurate data, optimized system functionality, reporting, compliance, and end-user support. The HRIS Analyst will be responsible for maintaining system integrity, configuring system enhancements, developing reports and dashboards, and supporting ongoing HR technology initiatives.

Key Responsibilities

System Administration & Configuration

• Serve as the system administrator for UKG Pro and UKG WFM, including core HR, payroll, benefits, and timekeeping modules.
• Configure system features, workflows, security roles, and business rules to align with organizational needs.
• Partner with HR, Payroll, and IT to implement system updates, patches, and enhancements.

Workforce Management (WFM)

• Manage and optimize UKG WFM functionality including scheduling, timekeeping, accruals, and attendance tracking.
• Support compliance with labor laws (FLSA, state/local regulations) and internal pay/time policies.
• Collaborate with department leaders to design schedules and reporting to support productivity, efficiency, and policy adherence.

Reporting & Analytics

• Develop and maintain standard and ad hoc reports using UKG Business Intelligence (BI) tools.
• Deliver insights on headcount, turnover, compensation, and workforce trends to HR and leadership teams.
• Ensure data integrity, accuracy, and security in all reporting.

End-User Support & Training

• Provide Tier 2 support for HRIS/WFM issues, escalating to UKG or IT as needed.
• Conduct system training for HR staff, managers, and employees to maximize adoption and utilization.
• Create and maintain user guides, SOPs, and knowledge resources.

Compliance & Data Governance

• Ensure compliance with company policies and regulatory requirements (EEO, ACA, ERISA, HIPAA, FMLA, etc.).
• Maintain audit trails, security protocols, and data privacy standards.
• Participate in internal and external audits related to HR and payroll data.

Projects & Continuous Improvement

• Partner with HR leadership on HR technology initiatives, including system upgrades, integrations, and vendor management.
• Recommend and implement process improvements that enhance efficiency, accuracy, and employee experience.
• Collaborate with Payroll and Benefits teams to streamline processes and ensure timely, accurate execution.

Qualifications

Education & Experience

• Bachelor’s degree in Human Resources, Information Systems, Business Administration, or related field required.
• 2–4 years of HRIS analyst/administrator experience, with direct UKG Pro and/or UKG WFM administration strongly preferred.
• Experience supporting HR, Payroll, Benefits, and workforce scheduling functions.

Technical Skills

• Proficiency with UKG Pro (Core HR, Payroll, Benefits) and UKG WFM modules.
• Strong reporting and dashboard development skills in UKG Business Intelligence (BI) or similar reporting tools.
• Intermediate to advanced Excel skills (pivot tables, v-lookups, formulas).
• Familiarity with data integrations, APIs, or middleware tools a plus.

Soft Skills

• Strong analytical and problem-solving abilities.
• Excellent written and verbal communication skills.
• Ability to manage multiple priorities in a fast-paced environment.
• Collaborative and customer-focused approach.