Field Services Engineer

Title: Field Service Engineer

Location: Jackson, MS (Remote / Regional Travel)

Contract to Hire

Salary: $35–$45 per hour

Benefits: Mileage reimbursement, PTO with blackout dates, OT at 1.5x, Company Credit Card (gas, food, parking), 401(k)

The Field Service Engineer provides onsite technical support for power distribution equipment used in mission-critical environments such as data centers. This role performs troubleshooting, repair, commissioning, and maintenance on low-voltage gear and related systems while delivering excellent customer service.

Job Duties:

• Provide onsite troubleshooting, repair, maintenance, and commissioning for low-voltage distribution gear, transformers, and related power systems.
• Perform break/fix work at customer locations and ensure equipment reliability.
• Read and interpret electrical schematics, technical drawings, and system documentation.
• Use test equipment such as multimeters, current meters, and diagnostic tools.
• Conduct preventive and corrective maintenance on electrical distribution and monitoring systems.
• Prepare detailed service reports, test sheets, and documentation.
• Attend onsite customer meetings and communicate regularly with Project Managers.
• Serve as the face of Anord Mardix, providing strong customer service and communication.
• Ensure compliance with site-specific and company safety regulations.
• Maintain tools, spare parts, consumables, and equipment in proper working condition.
• Support installation supervision and commissioning of new equipment.
• Escalate customer concerns and technical issues appropriately.
• Identify areas for improvement to eliminate waste and add value.

Qualifications:

• Associate degree in Electrical Power Distribution or related field, or 5 years of relevant electrical experience.
• 3–5 years of experience with electrical power distribution systems, AC/DC systems, or power monitoring equipment.
• Understanding of low-voltage switchgear, transformers, and distribution equipment.
• Ability to read and interpret electrical schematics and technical diagrams.
• Experience using electrical test equipment such as multimeters and current meters.
• Data center or mission-critical experience preferred.
• Military experience strongly preferred.
• Knowledge of UL standards (UL67, UL1008, UL891, UL1558, etc.) is a plus.
• Excellent customer service, communication, and interpersonal skills.
• Valid driver’s license and willingness to travel as required.

Qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or genetic information.