What are the responsibilities and job description for the Medical Equipment Installer position at STERIS - Commercial Operations?
Are you an independent go-getter that is mechanically inclined and that makes Customer satisfaction and safety their top priorities? Come join our team, as a Medical Equipment Installer! As an Installer you will support critical hospital operations through the installation of hospital equipment including sterilizers, lights/booms, utility connections that may be used various settings including operating rooms and sterile processing areas. Installers deliver the highest level of Customer satisfaction from installation through post-installation to ensure continuous care for hospital patients. This is a high travel/commute role with significant driving and likely overnight stays.
What does travel look like?
You will be required to travel within a designated territory to various installation sites via company vehicle or via air travel. Travel is typically booked 1-2 weeks in advance for project planning purposes. Your travel will be extensive. This will include day trips, overnight trips, up to a week at a time. Your typical hours will vary depending on Customer needs. Overtime is common in this position but not guaranteed.
Being a STERIS Installer means you will:
- Join a highly reputable organization that focuses on Quality and Safety ($5 billion global organization that has grown organically and through acquisition. There are approximately 17,000 associates worldwide, which includes over 4,000 customer-facing field-based professionals with opportunities for career advancement within the US and globally)
- Travel to various states and hospital systems and work on diverse projects
- Directly contribute to the health and wellbeing of others through installation of equipment ensuring patients receive the highest quality of care.
This is a remote based customer facing position. To support and service our customers in this assigned territory candidates must be based out of one of the following states: California.
What you'll do as an Installer• Collaborate with Installation Project Manager to schedule product installation in coordination with equipment delivery, customer availability, and construction schedules.
• Prior to installation, verify rough-in dimensions and utilities are adequate to meet equipment specifications. Ensure doorways, elevators, and hallways are sufficient to allow equipment transport to installation site.
• Perform installation of STERIS products, including, but not limited to: uncrating; assembling; setting or lifting product into place; leveling; connecting utilities; and testing unit.
• Complete service documentation electronically.
• Ensure Customer satisfaction through post-installation activities to include disposal of all associated packing and shipping crate material, ensuring equipment is wiped down and fingerprints are removed, and addressing any questions/issues before leaving the site.
The Experience, Skills and Abilities NeededRequired:
• High School Diploma/GED with 5 years of recent mechanical experience in a construction or HVAC installation/repair field or Associate's degree in Electronics, Mechanical or similar degree, plus 1 year(s) of related mechanical experience.
• Strong technical and troubleshooting skills.
• Excellent interpersonal and Customer communication skills (verbal and written).
• Proficiency in computers and Windows software.
• Flexibility to handle multiple and changing priorities.
• Ability to work flexible hours, sometimes outside “normal business hours” and travel extensively to support business needs.
• Valid driver’s license with clean driving record.
Preferred:
• Plumbing and electrical experience strongly preferred.
What STERIS offersWe value our employees and are committed to providing a comprehensive benefits package that supports your health, well-being and financial future.
Here is a brief overview of what we offer:
Market Competitive Pay
Extensive Paid Time Off and (9) added holidays
Excellent Healthcare, Dental and Vision Benefits
Company Vehicle
Company Cell Phone/Laptop
Tools, Equipment, Uniforms provided
Long/Short Term disability coverage
401(k) with company match
Maternity & Paternal Leave
Additional add-on benefits/discounts for programs such as Pet Insurance
Tuition reimbursement and continued education programs
Excellent opportunities for advancement and stable long-term career
You should be proficient in:
- HVAC
- Construction Management
- HVAC/R Systems
- Construction Site Installation