What are the responsibilities and job description for the Healthcare Infrastructure Specialist position at STERIS - Commercial Operations?
Join the Healthcare Infrastructure Revolution as a Specialist!
Are you naturally driven and mechanically inclined, with a passion for ensuring patient safety and satisfaction? Step into the essential role of Healthcare Infrastructure Specialist with us. In this position, you will be pivotal to hospital operations by installing critical medical equipment such as sterilizers and utility connections. You’ll ensure these installations meet the diverse needs across surgical and sterile settings, embodying the highest standard of client satisfaction with every task you undertake. This role involves significant travel, including extensive driving and potential overnight stays.
What does travel involve?
Your adventure will take you across various sites within your territory, employing company-provided transportation or air travel. Typically, journeys are planned 1-2 weeks ahead for optimal project execution. Expect lengthy trips—spanning up to a week or more—and be prepared for variable hours according to client needs. While overtime can occur, it’s not a promise.
This remote, client-oriented role requires you to be based in Tennessee, serving assigned territories.
Your Contribution as a STERIS Specialist:
- Become part of an esteemed global leader headquartered at STERIS, with immense growth prospects both locally and internationally.
- Embark on travels that take you to multifaceted healthcare domains.
- Directly influence patient care quality through meticulous equipment installations.
Key Responsibilities:
- Coordinate with the Installation Project Manager to sync equipment delivery timing and construction schedules with client needs.
- Ensure foundational site readiness prior to equipment setup, including verifying available utilities and access points.
- Carry out thorough installations of STERIS equipment, covering all necessary setup steps up to operational testing.
- Document all activities digitally for clear service records.
- Maintain customer satisfaction through precise follow-up actions, including cleaning up installation spaces and resolving queries.
Your Profile and Qualifications:
- A high school diploma or GED, with significant hands-on mechanical experience, ideally in construction or HVAC-related roles, or an Associate's degree with pertinent experience.
- Proficiency in plumbing and electrical systems is highly desirable.
- Exhibit strong problem-solving abilities and effective communication skills.
- Computer literate, especially with Windows operating systems.
- Adaptable to shifting priorities and extended working hours as business dictates.
- Possess a valid driver's license with a clean record.
Benefits of Being on the STERIS Team:
- Superior pay structure, with supplements based on hours worked.
- Possibilities for earning through overtime and incentive schemes.
- Access to company car programs and essential technology aids.
- Inclusive travel benefits covering all professional expenses.
- Comprehensive health and retirement benefits.
- Access to skill-building and personal development opportunities.
- Support for family needs, including parental and adoption benefits.
Essential Skills in Demand:
- Competency in plumbing, construction equipment maintenance, and mechanical assembly.
- Experience with pneumatics, hydraulics, and electrical installations.
- Knowledge in PLC wiring practices.
