What are the responsibilities and job description for the Housekeeping Coordinator position at StepStone Hospitality?
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Description
StepStone Hospitality is GROWING and looking to add a Housekeeping Coordinator Position to our dynamic Le Meridien Sheraton Hotel Charlotte.
What will you be doing as a Housekeeping Coordinator?
Requirements
Description
StepStone Hospitality is GROWING and looking to add a Housekeeping Coordinator Position to our dynamic Le Meridien Sheraton Hotel Charlotte.
What will you be doing as a Housekeeping Coordinator?
- Answer Housekeeping phones and take messages in a courteous and efficient manner.
- Responsible for running all reports as required for room assignments and updating as needed.
- Fulfill all guest and employee requests promptly.
- Responsible for keeping guest request logs up to date to ensure efficient response time is realized.
- Responsible for securing, logging and mailing all lost and found items expediently.
- Responsible for entering and communicating all work orders or requests to Engineering Department.
- Coordinates Housekeeping work with other departments.
- Tracks and monitors all deliveries and notifies manager of their status.
- Tracks and monitors room replacement status.
- Responsible for maintaining key control within the department.
- Reports any problems to the Supervisor or Manager immediately.
- Cleans rooms as directed by management.
- Ensure that your proper uniform and nametag is worn at all times.
- Maintain effective communication with all co-workers and supervisors.
- Must be familiar with the opening and closing procedures for the department.
- Ensure all assets and supplies for the department are kept secure and in storage at all times.
- Be familiar & assist with all emergency and fire procedures.
- Report to Security any suspicious activity.
- Follow key sign in and sign out procedures.
- Adhere to scheduled work hours and attendance policies and procedures.
- Familiarize self with the property Housekeeping policies and procedures
Requirements
- Minimum lifting of 20 pounds.
- Pushing, bending, stooping, upward reaching, manual dexterity.
- Hearing, writing, typing.
- Minimum pulling of 20 pounds.
- Other duties may be assigned.
- Must have a comprehensive knowledge of all hotel departments and functions.
- Must have good computer skills.
- High school education and relevant training and experience required. Additional education preferred.
- CPR and first aid training preferred.
- Additional language ability preferred.