What are the responsibilities and job description for the IT Desktop Support Technician position at STEPS TALENT LLC?
We have an urgent requirement for a Desktop Support Technician / Customer Support Technician position.
Position: Desktop Support Technician / Customer Support Technician
Location: Jacksonville, FL (Onsite – No Remote)
Interview: MS Teams / In-person
Key Skills Required:
- Desktop Support
- Windows 10/11
- Office 365 Support
- Hardware & Software Troubleshooting
- Laptop/Desktop Deployment
- Printer & Peripheral Support
- Audio/Video Conference Support
- Basic Network & Telephony Support
- Ticketing Support
- Customer Service Skills
Additional Notes:
- Candidate must be comfortable traveling 25%-40%.
- Ability to lift up to 50 lbs
- Strong communication and customer support skills required
- CompTIA A /Net preferred
- Minimum 1 year relevant experience required
We specialize in sourcing elite talent for Information Technology and ERP roles crucial for Cloud, Digital Transformations and modernization initiatives. Our commitment to quality, integrity, and innovation, powered by proprietary AI technology, ensures we find the right talent for any organization.
Salary : $20 - $22