DV-SA Relief Advocate

STEPS Domestic Violence/Sexual Assault Services

Position Title: Domestic Violence/Sexual Assault Relief Advocate

Status: PT

Job Summary:

We are seeking a dedicated and experienced Domestic Violence/Sexual Assault Relief Advocate to join our team. In this role, you will provide support services to assist clients during the absence of the casework staff to include after hours, weekends, and holidays. This position is supervised by and reports to the Domestic Violence/Sexual Assault Services Coordinator.

Knowledge, Skills, and Abilities Required:

History of work experience in the human service field, must possess personal qualities of patience, empathy, and flexibility. Must be oriented toward developing the potential of victims of domestic violence and sexual assault, and able to work as a team.

Duties and Responsibilities:

1. Intake and orientation for new clients:

a. Go over Expectations

b.Review daily routine and program schedules

c. Make room assignments

d. Log all intakes

e. Issue food and needed supplies to new clients

f. Assist client with developing a safety plan

g. Assist client with welcome package and understanding of services offered

2. Hotline and request for emergency services

a. Call Director of Victim Services if request is outside of shelter services

b. Make appropriate referrals to other community agencies

c. If caller is being physically abused, accept immediately if there is room

d. Interview each caller to determine eligibility, when unsure, call on-call staff

e. Provide consultations with battered women who are not seeking shelter understand their options, including risk and safety

3. Document daily events in the Log and important information in clients’ files

4. Stay current by reading client files-all information must remain confidential

5. Report all referrals made to residents to the appropriate caseworker

6. Oversee chores

7. Redirect on expectations when needed

8. Report all suspected incidents of child abuse to day staff

9. Attend all regularly scheduled Relief Advocate staff meetings

10. Provide support for the clients

11. Provide support for group facilitator

12. Assist with other duties as assigned by Director

13. Maintain safety in shelter at all times

14. Attend appropriate training for position held

15. Enter hotlines and services into VaDATA

PHYSICAL DEMANDS OF THE ESSENTIAL FUNCTIONS:

1. Knowledge of crisis intervention and family case management.

2. Knowledge of the various community-based family service

programs and activities.

3. Knowledge of conflict resolutions strategies.

4. Knowledge of financial counseling and related subjects.

5. Knowledge of basic housing counseling skills and techniques.

6. Knowledge of diversion and targeted prevention procedures.

7. Knowledge of the use of personal computers and standard

office software.

8. Effective oral and written communication skills.

9. Ability to accurately track and report data.

10. Ability to maintain meticulous and up-to-date case files.

11. Ability to correctly assess situations within scope of

responsibility and to make sound judgments within existing

laws, policies, and regulations.

12. Ability to establish and maintain effective working relationships

with children, co-workers, and representatives of other agencies

and programs.

13. Ability to plan daily activities to achieve identified goals.

14. Ability to independently problem solve and provide guidance to

other team members.

EMOTIONAL DEMANDS OF THE ESSENTIAL FUNCTIONS:

1. Must be able to change routine in a positive manner.

2. Must be able to follow through on assignments independently.

3. Must have good organizational skills.

4. Work output must be at a competitive level.

5. Must be able to solve problems as they arise.

6. Must have stable work behaviors daily.

7. Must have adequate individual coping skills.

8. Must be able to maintain good work attendance.

9. Must be able to participate in decision making.

10. Must be able to respond appropriately to emergency

situations.

11. Must be able to exercise good judgment to

maintain a safe working environment.

Job Type: Part-time

Pay: $15.00 per hour

Education:

• High school or equivalent (Required)

Language:

• English (Required)

Ability to Commute:

• Farmville, VA 23901 (Required)

Work Location: In person

Salary : $15