What are the responsibilities and job description for the Accounts Receivable/ AR Collections Representative/ B2B Collections Experience Required position at Stepp's Towing?
About Us
Stepp’s Towing & Heavy Transport, a family-owned business since 1960, proudly serves the greater Tampa Bay and Orlando areas. We specialize in light-, medium-, and heavy-duty towing, heavy transport, and auto salvage. Our team is committed to excellence, safety, and supporting our community.
Position Overview
The Accounts Receivable/ AR Collections Representative/ B2B Collections candidate would be a collaborative team player who is cross-trained and willing to participate in all aspects of the accounting cycle, with a primary focus on Accounts Receivable (AR) Collections and Billing support.
Essential Functions
- Analyze AR aging daily and lead collection efforts by contacting customers who are over their credit terms, using a firm yet customer service-oriented approach.
- Organize and document all collection efforts in our operations software, including maintaining a well-planned follow-up schedule.
- Coordinate and communicate with the AR team regarding customers over their credit terms.
- Adhere to internal protocols and contractual obligations specific to each payor.
- Communicate efficiently with customers via phone, email, and letters.
- Research past-due accounts and investigate discrepancies as needed.
- Accurately post payments and partial payments in our operations software.
- Maintain direct communication with the Management team.
- Provide back-up support for accounts requiring escalation to collection attorneys.
Key Behaviors
- Passionate, motivated, and open to growth and challenges.
- Proactively build customer relationships and provide thoughtful solutions.
- Maintain a professional appearance and represent Stepp’s with pride.
- Strive for continuous improvement by embracing new tools and processes.
- Demonstrate respect toward co-workers and foster a positive team environment.
- Promote opportunities within the company and through referrals.
Required Skills & Qualifications
- Minimum of 5 years of experience in heavy collections related to business-to-business invoices.
- Strong attention to detail with experience handling high transaction and invoice volumes.
- Fast and accurate data processing and time management skills.
- Prior experience with a transportation company is a plus.
- Excellent written and verbal communication skills, with a high level of organization.
- Proficient computer skills, including MS Office Suite.
- Ability to work effectively in a fast-paced environment.
Pay
- $18.00-$20.00/hour (Pay is commensurate with prior experience)
Schedule
- Monday to Friday (8:00 am to 5:00 pm)
Benefits
- 6 Paid Holidays (New Year’s Day, Memorial Day, Independence Day, Labor Day, Thanksgiving, Christmas)
- Medical, Dental, and Vision coverage; Free Term Life Insurance
- Paid Time Off (accruals start on day 1; available after 90 days)
- 401(k) match up to 4%
- Regular pay increases and career development opportunities
- Accident, cancer/critical illness, short-term and long-term disability, and hospital indemnity insurance available
Chasing the Dream, Not the Competition.
Drug Free Workplace
Background check required
Stepp’s Towing and Heavy Transport is an Equal Opportunity Employer.
Military Veterans are Encouraged to Apply.
Salary : $18 - $20