What are the responsibilities and job description for the Field Supervisor - Mitigation position at Stepowoy Enterprises LLC?
Roto-Rooter is a trusted leader in plumbing and drain services, with nearly 90 years of experience. Founded in 1935, we’ve grown into the largest provider of plumbing repair, drain cleaning, and excavation and water mitigation services in North America. Our reputation is built on providing prompt, reliable, and expert service to homeowners and businesses. At Roto-Rooter, we believe in empowering our employees to succeed through training, a supportive work environment, and a commitment to customer satisfaction.
Job Description:
Roto-Rooter is seeking a motivated and driven Water Restoration Sales Representative to join our team. In this role, you will play a key part in generating sales opportunities for Water Restoration and trenchless pipe replacement services. You will be responsible for developing customer relationships, diagnosing customer needs, and providing expert consultation to guide them through the Water Restoration service process.
Key Responsibilities:
- Conduct in-home consultations and assessments to determine the best Water Restoration solutions for customers
- Present Water Restoration options and offer tailored solutions to meet customers' needs
- Close sales effectively by building trust, communicating clearly, and addressing customer concerns
- Coordinate with the restoration team to ensure seamless service delivery and customer satisfaction
- Provide exceptional customer service throughout the sales and project lifecycle
- Maintain accurate records of sales activities, follow-ups, and customer interactions in the CRM system
Preferred Qualifications:
- Knowledge of plumbing or mitigation services is a plus but not required; we offer extensive training
- Ability to build and maintain long-term customer relationships
Benefits:
- Competitive base salary plus uncapped commission
- Full benefits package (medical, dental, vision, 401k, etc.)
- Paid time off and holiday pay
- Ongoing training and development opportunities
- Company vehicle and fuel allowance
If you are a results-oriented sales professional with a passion for providing exceptional customer service, we encourage you to apply and join the Roto-Rooter family.
Salary : $40,000 - $125,000