What are the responsibilities and job description for the Treatment Coordinator (Dental) position at Stephens City Dental Care?
Job Overview
Stephens City Dental Care is seeking a Treatment Coordinator (Dental) to join our team. The Treatment Coordinator will be the first point of contact for our patients and visitors, providing exceptional customer service while managing a variety of administrative tasks. This role requires at least 2 year of experience in Dental with strong communication skills, attention to detail, and the ability to work in a fast-paced environment.
Duties
- Present treatment plans to patients, tailored to their insurance coverage or for those without insurance, ensuring they fully understand their options. This will be the main responsibility
- Greet patients and visitors warmly and professionally as they arrive at the office.
- Manage incoming calls, schedule appointments, and handle inquiries regarding services.
- Verify Dental insurance if needed
- Maintain a high treatment case acceptance rate.
- Maintain patient records and ensure all clerical duties are performed accurately and efficiently.
- Utilize scheduling software such as Open Dental for appointment management.
- Communicate effectively with staff regarding patient needs and appointments.
Skills
- Proven experience as a treatment coordinator in a general dental practice
- Proficient in using office software and computerized systems for scheduling and record management.
- Strong organizational skills with the ability to multitask effectively in a busy environment.
- Excellent verbal and written communication skills to interact professionally with patients and staff.
- Familiarity with dental terminology is required
- Ability to work collaboratively within a team while also being self-motivated.
- Ability to speak Spanish is a plus
*** EXPERIENCE 2 YEARS MINIMUM*** IN THE DENTAL FIELD IS REQUIRED
please DO NOT apply if you don't have any experience in the dental field.
Join us as we strive to provide outstanding service to our patients while maintaining an efficient front desk operation!
Pay: $20.00 - $30.00 per hour
Work Location: In person
Salary : $20 - $30