Risk Coordinator

JOB TITLE: Risk Coordinator

REPORTS TO: Vice President of Human Resources

HOURS: Full Time

CLASSIFICATION: Non-Exempt

REQUISITION NUMBER: 1722

SUMMARY: Reporting to the Vice President of Human Resources, the Risk Coordinator will assist in identifying, reducing, and mitigating risk by maintaining documentation, tracking incidents, and assisting with compliance reporting of workers compensations claims, safety programs, and insurance matters.

DUTIES: The following reflects essential functions for this job but does not restrict other tasks which may be assigned:

• Investigate, adjust, and settle claims in collaboration with affected Agency staff and direction from legal Counsel
• Obtain and track renewal certificates, invoices, policies and endorsements

• Conduct regular safety inspections and audits
• Coordinate and track safety training sessions, certifications, and attendance records
• Investigate workplace incidents and assist in root cause analysis and corrective action planning
• Maintain safety documentation, reports, and regulatory compliance records (e.g., OSHA logs, SDS, etc.)
• Support new hire safety orientations and ongoing employee safety communications
• Collaborate with supervisors and managers to identify and mitigate potential hazards
• Provide administrative support including data entry, filing, reporting, and correspondence related to safety and operations
• Participate actively in safety committee meetings and continuous improvement initiatives
• Monitor and order safety equipment and PPE as needed
• Other Risk Management & Administration tasks as assigned

KNOWLEDGE:

• Principles and practices of comprehensive risk management, including workers' compensation, safety, and insurance programs, and investigations
• Applicable local, state ( including CA, GA, TN), and federal, laws, rules, and regulations of workers' compensation, disability, and vocational rehabilitation; insurance code regulations; and risk financing
• Claims investigation protocols
• Personal injury analysis and evaluations, and wrongful death claims
• General and auto liability claims

• Claims administration processes and case management procedures

SKILLS:

• Interpret and apply complex federal and state laws, regulations, and policies related to risk management
• Communicate effectively both orally and in writing with diverse audiences, including employees, vendors, regulatory agencies, and legal representatives
• Maintain strict confidentiality and exercise sound judgment when handling sensitive employee and financial information
• Establish and maintain cooperative working relationships with those contacted during work
• Investigating claims and determining reasonable settlements
• Exercising sound judgment and creativity in making decisions

QUALIFICATIONS: (Education & Experience)

SUPPLEMENTAL INFORMATION: Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty. Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated

successfully. All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear. The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to fifteen (15) pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus. Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

STEP UP CORE VALUES

HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental, transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.

Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.

STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER