Human Resources Coordinator

Human Resources Coordinator 

REPORTS TO: Sr. Human Resources Manager

HOURS: Full-time

CLASSIFICATION: Hourly

REQUISTION# 1651

SUMMARY: The human resource coordinator facilitates the human resource processes at all business locations. The human resource coordinator coordinates and facilitates the new hire onboarding and orientation process, administers employee health and welfare plans, and acts as liaison between employees and insurance providers, resolves benefits-related problems and ensures effective use of plans and positive employee relations. This role provides administrative support to the human resource function as needed, including record-keeping, file maintenance and HRIS entry.

Benefits and What We Offer:

• Opportunities for growth and professional development.
• Generous paid time off (13 paid holidays, 10 days of EPTO, 12 sick days).
• Competitive salary and benefits package. Health, dental, vision, Aflac, and life insurance $25,000.00
• 403(b) retirement plan available on the first day of work. After working 1000 hours, Step Up matches 3% of the 6% the employee contributes.

DUTIES: Primary areas of responsibility include, but are not limited to the following: 

• Works closely with hiring managers to coordinate and facilitate the new hire onboarding and orientation process, processing background checks, preparing offer letters, composing emails and correspondence to candidates regarding virtual onboarding and schedules orientations.  
• Completes Forms I-9, verifies I-9 documentation and maintains I-9 files.  Complies personnel files and data entry for all new hires. 
• Performs customer service functions by answering employee requests and questions.  
• Administers health and welfare plans, including enrollments, changes, and terminations. Processes required documents through payroll and insurance providers to ensure accurate record-keeping and proper deductions. 
• Assists with audits of payroll, benefits or other HR programs and recommends corrective action. 
• Assists with processing of terminations. 
• Assists with the preparation of the annual performance review process. 
• Assists with recruitment and interview process. Tracks status of candidates in HRIS and responds with follow-up letters at the end of the recruiting process. 
• Schedules meetings and interviews as requested. 
• Makes photocopies; mails, scans, and emails documents; and performs other clerical functions. Files documents into appropriate employee files. 
• Assists or prepares correspondence as requested.
• Coordinates with payroll on exceptions to pay for staff. 

SKILLS:

• Detail-oriented and organized.
• Strong communication and customer service skills.  
• Solid working knowledge of MS Office. 
• Experience with ADP Workforce Now is preferred.
• Familiarity with applicant tracking database systems is an asset.
• Ability to multi-task & work independently with minimal supervision. 
• Punctual, motivated self-starter. 
• Excellent verbal and written communication and customer service skills.
• Consistently demonstrates an ability to respond to flexibly changing situations to meet current needs. 

QUALIFICATIONS: 

• Associate’s degree in HR-related field (Bachelor’s preferred)
• A minimum of 1 - 3 years of Human Resources experience within the state of California is required.
• 1 year of working in the Non-profit sector.
• Familiarity with new hire process, group benefits, Leave of Absence/FMLA/CFRA guidelines, and recruitment processes.

SUPPLEMENTAL INFORMATION:  Work with people experiencing homelessness whether on the streets, in shelters or other places of habitation or services, may present inherent challenges and difficulties such as: exposure to bed bugs or other infestations, unpleasant smells or odors, individuals who may have poor hygiene or unclean homes due to homelessness, mental health symptoms, or poverty.   Additionally, in working with our members, employees may encounter instances of profanity, sexually explicit or derogatory language, or verbal or physical expressions of anger and trauma. Very rarely do these situations ever escalate to physical contact, and negative or derogatory communication patterns can often be negotiated successfully.   All direct care staff are provided adequate training to develop skills to deescalate crisis situations that may arise and Step Up has established procedural safeguards for all employees to mitigate (but not eliminate) these inherent risks of employment.

PHYSICAL REQUIREMENTS: While performing the duties of this job, the employee is regularly required to sit; use hands and fingers; handle or feel; reach with hands and arms; talk; and hear.  The employee is frequently required to walk, balance, stoop, kneel, and/or crouch. The employee must occasionally lift and/or move up to 15 pounds.  Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.  Keyboard data entry required.

Step Up utilizes the principles of trauma-informed care and mental health recovery. These principles inform our Core Values of Hope, Wellness, Voice and Choice, Respect, and Collaborative Relationships. As representatives of Step Up, employees agree to adhere to these values in their interactions with members, colleagues, supervisors, and associated community members.

STEP UP CORE VALUES

HOPE – We believe all people have the capacity for positive growth and change. We use hope to inspire and motivate ourselves, our members, our colleagues, and our community.

WELLNESS – We believe in promoting a culture that supports healthy and fulfilling lives. We use a supportive environment to foster well-being for ourselves, our members, our colleagues, and our community.

VOICE AND CHOICE – We believe in the right to choose and be heard. We use voice and choice to create meaningful outcomes and empowerment for ourselves, our members, our colleagues, and our community.

RESPECT – We believe in promoting interactions that are non-judgmental and transparent. We use respect to guide all of our words and actions with ourselves, our members, our colleagues, and our community.

COLLABORATIVE RELATIONSHIPS – We believe in forming partnerships to share resources, knowledge, and experiences. We use collaborative relationships to strengthen accomplishments for ourselves, our members, our colleagues, and our community.

Step Up is committed to providing quality services that adhere to the highest ethical standards and principles. All Step Up employees agree to adhere to the ethical policies and codes of conduct, as outlined in the Employee Handbook and those specified for this grant.

Step Up provides equal employment opportunities without regard to age, ancestry, color, creed, mental or physical disability, marital status, medical condition, national origin, race, religion, sex, sexual orientation, veteran status, or any other consideration made unlawful by federal, state, or local laws.

STEP UP IS AN EQUAL OPPORTUNITY EMPLOYER

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