What are the responsibilities and job description for the Enrollment Representative position at Step 9 Strategies?
Fast internet gets attention. Reliable internet keeps it. Enrollment turns it into loyalty, and that’s where an entry-level Enrollment Representative comes in. Step 9 Strategies is hiring in Thomasville and neighboring areas to deliver the full Kinetic Fiber experience face-to-face: warm sales conversations, honest recommendations, and easy account setups.
As an Enrollment Representative, you’ll focus on the part customers remember: how easy it was to get started. You’ll meet customers in person, explain Kinetic Fiber internet options, clarify account requirements, and guide them through enrollment. Rather than rushing toward a yes, you’ll make sure every customer understands the decision in front of them. No experience is required for this entry-level position, and training is provided.
Enrollment Representative Responsibilities:
- Connect with customers in person to understand their priorities and recommend Kinetic Fiber solutions that lead to successful enrollments and sales
- Help customers discover internet services that fit their routines and entertainment needs, directly and face-to-face
- Turn customer questions into completed enrollments with clear guidance and great service
- Support sales growth by showing customers the long-term value of dependable home connectivity
- Create a welcoming enrollment experience that builds trust and reduces hesitation
- Assist customers with service selection, activation, and onboarding so they feel confident in their choice
Enrollment Representative Qualifications
- Practical problem-solving that finds simple solutions
- Team-minded spirit that shares what works with fellow sales team members
- Humble willingness to refine your approach after every sales conversation
- Quiet determination to hit enrollment goals without sacrificing service quality
- Clear speaking style that turns complex plan details into easy guidance
- Sales experience is helpful, but not required for this entry-level role
This entry-level opportunity puts you in front of customers every day, building real, in-person sales skills with room to grow. As an entry-level Enrollment Representative, you’ll learn how to turn honest conversations into lasting customer relationships with a team behind you.
Pay: $4,500.00 - $5,500.00 per month
Work Location: In person
Salary : $4,500 - $5,500