What are the responsibilities and job description for the Amazon Connect Engineer - Plano, TX (Onsite Role) position at Steneral Consulting?
Amazon Connect Engineer
Plano, TX (Onsite Role)
6-12 Months
Plano, TX (Onsite Role)
6-12 Months
- Design, implement, and support cloud-based contact center solutions using Amazon Connect and AWS services
- Develop and maintain Infrastructure as Code (IaC) with Terraform for automated cloud resource provisioning
- Build, deploy, and optimize applications/integrations in AWS using Python or Java
- Engineer and manage Amazon Connect environments (IAM, Lex, Lambda, KMS, S3, Kinesis)
- Create and maintain CI/CD pipelines (Jenkins/Jules) and manage code repositories (Git/Bitbucket)
- Rapidly prototype proof-of-concept solutions and scale to production systems
- Implement and support RESTful APIs for contact center integrations and automation
- Collaborate with cross-functional teams to deliver secure, scalable, and resilient voice solutions
- Drive continuous improvement in infrastructure engineering, automation, and data fluency
- Support container orchestration and deployment in AWS Cloud environments
- Apply best practices for data security, compliance, and call recording in telephony platforms
- Stay updated with AWS certifications and emerging cloud technologies
- Must have experience in the Banking domain
Salary : $45 - $55