What are the responsibilities and job description for the Network engineer position at Stellar Services, Inc.?
• Provide support for IT systems, including: o Windows 11 environments and Dell laptops. o Cisco Meraki infrastructure (basic troubleshooting of switches, wireless access points, etc.). o Microsoft 365 services: Teams, SharePoint, Exchange Online, and Intune MDM. o iOS device setup and management using Apple Business Manager. • Assist with monitoring IT systems and escalating issues to support or senior team members as needed. • Support ticket resolution through Zendesk or similar platforms, ensuring timely responses and accurate documentation. • Help maintain IT documentation, Standard Operating Procedures (SOPs), and knowledge base articles. • Perform basic asset management and inventory tracking. • Promote security best practices and assist with endpoint management. • Participate in training opportunities to develop technical skills and knowledge.