What are the responsibilities and job description for the Web Application Support position at Stellar Professionals LLC?
We are seeking an experienced Web Application Support to support web and SharePoint applications. This role requires a balance of strong technical troubleshooting and excellent communication skills to interact directly with users, gather requirements, and document solutions.
- Location: Columbus, OH (Zip: 43205)
- Work Arrangement: Hybrid (3 days on-site, 2 days remote)
- Interview Process: Webcam or In-Person
Key Requirements & Skills
Core Experience
- 6 years of experience in IT technical support and project delivery.
- 4 years college degree or equivalent technical study.
Technical Skills
- Strong hands-on support for Web and SharePoint applications.
- Proficiency with debugging tools, design tools, and configuration management.
- Ability to perform code enhancements, development updates, and production problem-fixes.
Business & Soft Skills
- Requirements Elicitation: Interacting directly with users to translate business needs into technical solutions.
- System Documentation: Creating clear, high-quality technical and functional documentation.
- Independent Problem Solving: Ability to research and isolate problems before escalating to architects.
- Issue Tracking & Risk Management: Tracking, identifying, and mitigating risks within your own workstream.