What are the responsibilities and job description for the Technical Writer position at Stellar Professionals LLC?
We are seeking an experienced Technical Writer to support the development, maintenance, and management of technical and business documentation for a long-term project in Raleigh, NC.
- Location: Raleigh, NC 27601 (Local NC Candidates Only)
- Work Arrangement: Hybrid
- Role Type: Long-Term Contract
- Interview: Webcam or In-Person
Key Responsibilities
- Documentation Development: Create, update, and maintain user manuals, training materials, release notes, technical specifications, and system documentation.
- Operational Support: Author and refine SOPs, installation guides, operations manuals, and business continuity/disaster recovery procedures.
- Content Review: Edit and proofread technical reports and project deliverables to ensure absolute clarity, accuracy, and adherence to formatting standards.
- Cross-Functional Collaboration: Work alongside subject matter experts, developers, and business analysts to translate complex technical concepts into user-friendly content.
- Version Control: Manage document repositories and ensure strict compliance with established version control standards.
Required Skills & Qualifications
- Public Sector Experience: Must have experience working within Government/Public Sector environments.
- Technical Writing Expertise: Proven track record of drafting high-quality user guides, manuals, SOPs, and operational documentation in a professional setting.
- Audience Translation: Exceptional capability to present complex technical information clearly to both technical and non-technical stakeholders.
- Software Proficiency: Advanced skills in Microsoft Office Suite and professional document management tools.
Preferred Skills
- Experience supporting enterprise-level IT projects and large-scale system implementations.
- Familiarity with quality assurance, testing, and change management documentation processes.