What are the responsibilities and job description for the Healthcare IT Operations Project Manager position at Stellar Professionals LLC?
We are looking for a lead consultant to oversee business-critical healthcare operations, manage vendor performance, and drive system enhancement releases.
Key Position Highlights
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Location: Columbia, SC (SC residents or willing to relocate prior to start at own expense)
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Work Arrangement: Onsite for initial 30–90 days, transitioning to Hybrid (minimum 3 days/week onsite)
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Interview Process: 1-Round Virtual Interview
Core Responsibilities
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Operations & Vendor Management: Lead support for claims, MCO enrollment, and encounter processing systems while monitoring vendor SLAs.
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Incident & Release Management: Direct production support, release readiness, and manage after-hours incident escalations.
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Team Leadership & Process Design: Direct a technical support team, write SOPs/desk aides, and ensure compliance with security standards (CMS, SSA).
Must-Have Skills & Qualifications
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Project/Program Management: 5 years managing system implementations or major enhancements.
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Healthcare Operations: 3 years managing system operations or administrative functions in a healthcare environment.
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Availability: Proven ability to manage on-call and after-hours incident support.
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Education: Bachelor’s degree in a Technical, Business, or Healthcare field (or 5 years equivalent experience in Business/Systems Analysis or App Development).
Top Preferred Skills
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Deep domain knowledge in Medicaid Enterprise Systems (MMIS), eligibility, and enrollment.
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Hands-on experience with ticketing systems and drafting Standard Operating Procedures (SOPs).
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AWS Cloud Certifications are a strong plus.
Salary : $70 - $79