Residential Building Manager/Superintendent

Department: Property Management

Location: Corporate - New York

Compensation: $32.60 / hour

Description

Position Overview

The Residential Building Superintendent is responsible for supervising the daily operation and maintenance of 586 Gerard Ave, a Stellar Management residential property. This role involves ensuring the smooth functioning of all building systems, addressing resident needs promptly and professionally, and maintaining a high standard of cleanliness and safety. Position is non-union.

Supervisory/Leadership Responsibilities

• Supervise and inspect building staff work performance (Handyman, porters and doormen)
• Maintain building staff work schedule and find coordinate replacements as needed
• Approves timecards and requests for time off
• Interviews and hires building staff
• Overseeing contractors and inspecting completed jobs
• Supervising contract cleaning staff
• Hiring contractors as needed to maintain, repair, or improve the building
• Scheduling contractors and employees
• Responding to inquiries and requests by building tenants and resolving problems/issues
• Assisting with emergency response and evacuations
  
  

General Duties/Responsibilities

• Must live on-site: 586 Gerard Ave, Bronx, NY 10451. Onsite apartment provided.
• Maintain a 24/7 on-call availability for critical situations
• Must be available after regular working hours for emergency calls
• Respond to tenant inquiries within 24 hours
• Must be able to perform basic painting, plastering, plumbing & appliance installation
• Must be able to both perform tenant work orders & delegate to appropriate building staff
• Understanding of essential building systems (Boiler, Elevators, Plumbing, etc)
• Work closely with property manager to ensure work orders, apartment turnover and building maintenance is done in timely fashion
• Understanding of BuildingLink preferred but not required
• Inspecting the building frequently for signs of damage or wear
• Ensuring facilities follow applicable policies, regulations, and building codes
• Being the first to try to resolve the issue by being involved in in-depth repairs, routine & preventative maintenance of Company-owned property and equipment (i.e., carpentry, electrical, plumbing, locks & gates, HVAC, air compressors, furniture repairs/assembly, etc.)
  
  

Required Skills/Abilities

• Ability to motivate and lead a variety of building staff in different roles
• Knowledge of relevant laws, regulations, and building codes
• Excellent project management and negotiation skills
• Good verbal and written communication and customer service skills
• Strong critical thinking and problem-solving skills, ability to work under pressure
• Ability to speak Spanish preferred
  
  

Education And Experience

• High School Diploma, GED, Trade, Technical or Vocational school
• Strong communication skills, both verbal and written.
• Minimum of five (5) years of experience as a building superintendent or similar role in a residential building environment.
  
  

Wages & Benefits

• $32.60 per hour
• Life Insurance and AD&D and 401k
  
  

Additional Information: This job description is not intended to be a comprehensive list of the duties and responsibilities of the position, and additional job duties and responsibilities may be assigned within reason.

Physical Requirements

• Position involves sitting, standing, stooping, kneeling, pushing, shoving, lifting, carrying, and moving objects that can weigh up to 100 lbs. or more following appropriate safety procedures. This movement can occur throughout the day. You must also be able to climb several flights of stairs if necessary.
• Must be able to sit and stand for extended periods of time.
• Must be able to communicate both on the phone and in person with our clients to resolve issues and manage the business.
• Talking and hearing occur continuously in the process of communicating with guests, supervisors, and other associates.
• Capable of working extended hours, including evenings, weekends, and holidays as necessary.