What are the responsibilities and job description for the LMS Specialist position at Stellantis Financial Services US?
Stellantis Financial Services (SFS) is the captive finance company for one of the world's leading automakers and a mobility provider with iconic brands including Abarth, Alfa Romeo, Chrysler, Citroën, Dodge, DS Automobiles, Fiat, Jeep®, Lancia, Maserati, Opel, Peugeot, Ram, Vauxhall, Free2move and Leasys.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary
The Learning Management System (LMS) Specialist is responsible for providing critical support to the LMS Manager. Assisting with managing the Learning Management System, handling data reporting, and facilitating internal company-wide communications related to training and development. Provide assistance and training to those as needed, ensuring the smooth operation of our learning and development programs.
Essential Duties And Responsibilities
Required Experience
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position is a hybrid role, requiring in-office presence based on business needs. The role also requires flexibility to work various shifts to meet business needs, typically between the hours of 8:00 AM and 6:00 PM, Monday through Friday, with occasional weekend availability as needed. Travel requirements are estimated at 0–10%.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.
Our exciting growth provides opportunities to advance your career as we successfully lead products and services from a small to midsize company in just a few years. Join our world class team and culture and contribute to our core mission which is enhancing our customer's experience.
Position Summary
The Learning Management System (LMS) Specialist is responsible for providing critical support to the LMS Manager. Assisting with managing the Learning Management System, handling data reporting, and facilitating internal company-wide communications related to training and development. Provide assistance and training to those as needed, ensuring the smooth operation of our learning and development programs.
Essential Duties And Responsibilities
- Assist in the administration and maintenance of the Learning Management System.
- Help ensure the LMS is up to date, user-friendly, and aligned with company training needs.
- Provide user support and guidance for LMS-related inquiries.
- Conduct testing of LMS courses according to internal procedures.
- Generate and analyze reports from the LMS to measure training program effectiveness.
- Prepare regular reports on training metrics and key performance indicators.
- Assist in data collection and analysis for continuous improvement of training programs.
- Collaborate with the LMS Manager, Training Managers, and the Director of LDT to develop and disseminate internal communications related to training and development initiatives.
- Coordinate communication efforts to inform employees about upcoming training opportunities and updates.
- Maintain accurate and up-to-date training-related documentation and resources.
- Work to deliver day-to-day objectives that have a significant impact on the achievement of training and development goals.
- Apply discretion within established operational boundaries and procedures.
- Perform other ad-hoc tasks and duties as assigned.
Required Experience
- Minimum 2 years learning specialist and/or LMS administrator experience.
- High school diploma and or/GED.
- Ability to manage multiple tasks, coordinate schedules, maintain records, and ensure that all training logistics are handled efficiently.
- Strong written and verbal communication abilities are crucial for interacting with participants, trainers, and other stakeholders, as well as for creating and distributing training materials and communications.
- Strong attention to detail when managing registrations, tracking completion of training activities, and maintaining accurate records of all training-related documents.
- The capacity to quickly address and resolve issues that may arise during the planning and execution of training sessions.
- Proficiency with basic office software, virtual meeting tools, and the ability to quickly learn new technologies is important.
- Strong interpersonal skills to work effectively in a team and interact positively with colleagues and external vendors. Including the ability to manage relationships and handle sensitive information discreetly.
- Flexibility to adjust to new demands, changes in training schedules, and shifting organizational needs, especially in dynamic corporate environments.
- Overtime required – as required on an as needed basis.
- Travel 0-10% - as required on an as needed basis.
- Must have reliable transportation and live within a commutable distance to one of the following cities: Houston, TX
- Experience – Minimum 2 years’ experience in indirect auto finance in LMS administration.
While performing the duties of this Job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate.
Work Schedule This position is a hybrid role, requiring in-office presence based on business needs. The role also requires flexibility to work various shifts to meet business needs, typically between the hours of 8:00 AM and 6:00 PM, Monday through Friday, with occasional weekend availability as needed. Travel requirements are estimated at 0–10%.
Stellantis Financial Services, Inc (SFS) is an equal opportunity employer and is committed to providing its employees an environment that is free of harassment, discrimination, and intimidation. It is the policy of SFS to comply with all applicable employment laws and regulations and to provide equal opportunity for all qualified persons and to not discriminate against any employee or applicant for employment because of race, color, religion, sex, age, national origin, disability, pregnancy, sexual orientation, veteran status, gender identity or expression, change of sex, and/or transgender status or any protected status. Candidates must possess authorization to work in the United States. This policy applies to recruitment and placement, promotion, training, transfer, retention, rate of pay and all other terms and conditions of employment. Employment and promotion decisions will be based solely on merit, ability, achievement, experience, conduct and other legitimate business reasons.