Junior Sales Associate (Training Program)

Position Overview

Stein Diamonds is seeking a motivated and detail-oriented Junior Sales Associate to join our growing team. This role is designed as a structured training program that provides hands-on experience with luxury jewelry and timepieces, inventory management, client communication, and sales operations.

During the training period, the successful candidate will work closely with our sales and operations teams, learning our internal processes before gradually taking on greater sales responsibilities.

Location

Stein Diamonds is currently based in Downtown Los Angeles and will be relocating to Beverly Hills in the coming months as part of our continued growth and rebranding. This is an exciting opportunity to join our team during a period of expansion.

Compensation Range$22-26

Responsibilities

Sales Training & Client Support

• Respond to customer inquiries via phone, email, Chrono24, eBay, Instagram, and other online platforms.
• Assist clients with product information, availability, pricing, and order updates.
• Learn luxury sales techniques and product knowledge under the guidance of senior sales staff.
• Greet and assist showroom clients professionally.

Inventory & Product Management

• Learn and maintain inventory records across luxury watches, fine jewelry, designer jewelry, and designer handbags.
• Assist with product intake, organization, and inventory accuracy.
• Prepare and organize inventory for photography and marketing.

Administrative Operations

• Create invoices, memos, and related documentation using the company's inventory management software.
• Perform CRM data entry and maintain accurate client records.
• Support day-to-day office operations and administrative workflows.

Product Knowledge

• Develop knowledge of luxury timepieces, diamonds, fine jewelry, designer jewelry, and luxury handbags.
• Learn authentication standards, product specifications, and pricing fundamentals.

What You'll Bring

• Effective & Elevated Communication
• Solution Driven
• Business Acumen
• Autonomous Operator

Qualifications/Experience We're Looking For

• Prior experience in luxury retail sales is preferred
• Must be a sales-driven, goal-oriented individual
• Must have a positive, high-energy, friendly, outgoing, and engaging personality. Must be willing to take the first step to initiate contact with the customers and identify their shopping needs.
• Demonstrate strong verbal and written communication skills allowing for effective communication with your customers
• Possess computer skills to operate our retail POS system, Word, Excel and email.
• Strong attention to detail and organizational ability.
• Comfortable learning new software systems.
• Interest in luxury goods, watches, jewelry, or fashion.

Growth Opportunities

This position is intended as a pathway into a full Sales Associate role. Performance, product knowledge, and client relationship skills will determine advancement opportunities.

Please note that health insurance benefits are not currently offered for this position.

Pay: $22.00 - $26.00 per hour

Benefits:

• Opportunities for advancement

Education:

• Associate (Preferred)

Experience:

• sales: 1 year (Preferred)

Ability to Commute:

• Los Angeles, CA 90014 (Required)

Work Location: In person

Salary : $22 - $26