What are the responsibilities and job description for the Jira Administrator/Developer position at Stefanini North America and APAC?
Details:
Job Description
Stefanini Group is hiring!
Stefanini is looking for a Jira Administrator/Developer(Dearborn, MI)
For quick apply, please reach out to Fardeen Ali at 248-582-6473/Fardeen.ali2@stefanini.com
We are seeking a Jira Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and advance Atlassian platform portfolio. You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization. The Planning and Integration Team manages productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools.
Key Responsibilities
Details:
Required Skills
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.
Job Description
Stefanini Group is hiring!
Stefanini is looking for a Jira Administrator/Developer(Dearborn, MI)
For quick apply, please reach out to Fardeen Ali at 248-582-6473/Fardeen.ali2@stefanini.com
We are seeking a Jira Administrator / Developer with strong expertise in Jira Cloud, Jira Service Management (JSM), Jira Product Discovery (JPD), and Assets. In this role, you will support, manage, and advance Atlassian platform portfolio. You will play a key role in ensuring the scalability, stability, and continuous improvement of the enterprise Atlassian ecosystem, which is widely used for project management, issue tracking, and product discovery across the organization. The Planning and Integration Team manages productivity suite, including Atlassian applications (Rovo, Jira, JSM, JPD, Assets, Goals), Planview Hub, and other productivity tools.
Key Responsibilities
- Configuration, Customization & Strategy
- Configure and customize Jira workflows, screens, fields, and issue types
- Optimize Atlassian tools to support enterprise-scale usage
- Manage Atlassian Marketplace applications (evaluation, security, performance)
- Provide strategic input on platform improvements and long-term roadmap
- Support Jira Cloud migration initiatives and troubleshooting efforts
- User Management & Compliance
- Manage users, groups, roles, and permission schemes across Atlassian products
- Ensure proper access control and compliance with audit requirements
- Integration & Automation (Development)
- Build integrations between Atlassian tools and external systems using APIs
- Develop automation rules, workflows, and scripts (Python/Shell preferred)
- Create custom solutions where out-of-the-box functionality is insufficient
- System Maintenance & Performance
- Monitor platform performance and resolve technical issues
- Identify and address system bottlenecks
- Continuously improve platform efficiency and reliability
- Enablement, Documentation & Training
- Document platform standards, governance, and best practices
- Conduct training sessions, office hours, and user enablement activities
- Drive adoption of Atlassian tools across the enterprise
- Agile Collaboration
Details:
Required Skills
- Jira Administration (Cloud)
- Jira Service Management (JSM)
- Jira Product Discovery (JPD)
- Jira Assets (Insight)
- Strong Jira workflow/configuration experience
- Atlassian Cloud platform administration
- REST API integration experience
- Python or Shell scripting
- Atlassian API development experience
- GitHub / DevOps exposure
- Google Cloud Platform (GCP) familiarity
- Atlassian Marketplace app management
- Experience with cloud migration projects
- Atlassian Certified Professional (ACP – preferred)
- Experience & Qualifications
- Required Skills
- Jira Administration (Cloud)
- Jira Service Management (JSM)
- Jira Product Discovery (JPD)
- Jira Assets (Insight)
- Strong Jira workflow/configuration experience
- Atlassian Cloud platform administration
- REST API integration experience
- Python or Shell scripting
- Atlassian API development experience
- GitHub / DevOps exposure
- Google Cloud Platform (GCP) familiarity
- Atlassian Marketplace app management
- Experience with cloud migration projects
- Atlassian Certified Professional (ACP – preferred)
- 6–10 years IT experience
- Minimum 4 years in Atlassian platform administration/development
- Bachelor's degree required
- Strong troubleshooting and root-cause analysis skills
- Excellent communication and stakeholder management
- Ability to work across global teams and time zones
- Listed salary ranges may vary based on experience, qualifications, and local market. Also, some positions may include bonuses or other incentives***
About Stefanini Group
The Stefanini Group is a global provider of offshore, onshore and near shore outsourcing, IT digital consulting, systems integration, application, and strategic staffing services to Fortune 1000 enterprises around the world. Our presence is in countries like the Americas, Europe, Africa, and Asia, and more than four hundred clients across a broad spectrum of markets, including financial services, manufacturing, telecommunications, chemical services, technology, public sector, and utilities. Stefanini is a CMM level 5, IT consulting company with a global presence. We are a CMM Level 5 company.