Communications Specialist

Job Description:

The Communication Strategist is a contractor position that serves as a key operational partner to our diverse group of clients and client representatives to support the development and execution of wellness communication efforts. This role focuses on planning, coordinating and managing multiple projects simultaneously in a professional environment. The Communication Strategist works with a Communications team (including other Communication Strategists, writers, graphic designers, programmers and a project manager), the Client Success and Strategic account teams, and works directly with clients, to successfully coordinate execution and delivery of planned work by deadlines and within budgeted hours.

This key role will work with the clients and the Communications Team to:

• Lead the overall strategy, planning and execution of wellness communication programs for select clients.
• Coordinate the development of campaigns that use multiple mediums based on clients unique needs and employee/member populations.
• Serve as the principal communication channel between the client and for day-to-day project management tasks related to a communication campaigns.
• Work collaboratively with production manager, creative team, client team and client to implement campaign tactics.
• Ensure regular updates of documentation and reporting to internal and external stakeholders.
• Monitor and report out metrics, including campaign results/hours spent vs. budgeted.
• Work within the messaging system to implement digital tactics (primarily email).
• Contribute to Communications Team process improvement and support.
• Ensure high quality of deliverables and high levels of client satisfaction throughout the relationship.

Qualifications:

• Minimum of 4 years work experience managing multiple projects simultaneously in advertising, marketing or health communications field (corporate or agency).
• Ability to multi-task and successfully manage multiple relationships with multiple client stakeholders in a dynamic environment.
• Ability to use internal work tracking tools for reviewing, prioritizing and completing work requests with high level of attention to detail.
• Excellent time management, organizational and communication skills.
• Ability to work in a team environment, including interfacing with remote resources.
• Professional presence to interact with senior-level customer contacts over the phone and in person.
• Experience working in a fast-paced environment.
• National account experience preferred.
• Experience in MS Office applications including Excel, PowerPoint and Word.
• Experience working with Project Management software preferred.
• Bachelor degree, or equivalent related work experience.

Highly Desired:

• Candidates with corporate and global wellness experience in a marketing agency environment.