What are the responsibilities and job description for the Technical Service Specialist position at Stefanini Global?
Job Posting: Technical Service Specialist – Automotive Paint Industry (100% On-Site in Smyrna, TN)
Join a dynamic team and make an impact in the automotive paint industry!
Are you a problem solver with a passion for technical expertise and customer service? Do you thrive in fast-paced environments and enjoy working hands-on to deliver exceptional results? If so, we want you to join our team as a Technical Service Specialist in Smyrna, TN, where you'll be at the forefront of innovation and customer satisfaction in the automotive paint industry.
Why You'll Love This Role:
- On-Site Presence: Be the trusted technical partner directly at the customer’s facility, ensuring seamless operations and excellence in service delivery.
- Opportunities to Grow: Work closely with a global leader in chemical processes, BASF Chemetall, and gain expertise in automotive paint pretreatment, sealers, waxes, and more.
- Impactful Work: Your skills and expertise will directly contribute to the success of our client’s paint shop operations.
What We're Looking For:
Qualifications:
- Education: BS Degree (preferably in a science-related field) or equivalent training/experience.
- Experience: Minimum 2 years of technical service experience required.
- Knowledge: Ability to understand, or quickly learn, the automotive paint industry and BASF Chemetall's chemical processes.
- Skills:
- Strong problem-solving mentality.
- Excellent time management and organizational skills.
- Public speaking and interpersonal skills to communicate effectively with customers and teams.
- Proficiency in MS Word, Excel, and email tools.
- People Development: Ability to train and develop skills within teams.
- Interface Management: Skilled at collaborating with sales, customers, and technical teams.
Key Responsibilities:
- Oversee daily operations at the customer site, specifically within the paint shop, ensuring processes such as pretreatment, sealers, and waxes are optimized.
- Provide technical expertise and suggest corrective actions to improve processes; ensure recommendations are implemented by paint operators.
- Conduct regular in-depth service checks to ensure BASF Chemetall processes are within outlined parameters (chemically and mechanically).
- Create detailed written service reports and maintain strong communication with the automotive team.
- Build and maintain strong working relationships with plant contacts and key stakeholders to identify future opportunities for growth.
- Collaborate with other suppliers in the paint shop to understand their processes and how they relate to BASF Chemetall’s chemistries.
Why Join Us?
- Be part of an innovative and collaborative team that values your expertise and contributions.
- Work hands-on in a cutting-edge, fast-paced automotive environment.
- Opportunity to grow your career with a global leader in chemical solutions.
Important Details:
- Location: 100% on-site position at the customer’s facility in Smyrna, TN.
- Medical Clearance: No additional medical clearances required, other than a standard drug screening.
Ready to Take the Next Step?
Don’t miss this exciting opportunity to advance your career in the automotive paint industry! For immediate consideration, contact:
Rogelio Agas
248-936-0653
Rogelio.Agas@Stefanini.com
Job Types: Full-time, Contract
Pay: $20.00 - $22.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
- Day shift
- Monday to Friday
- Morning shift
- Rotating shift
- Weekends as needed
Ability to Commute:
- Smyrna, TN 37167 (Preferred)
Ability to Relocate:
- Smyrna, TN 37167: Relocate before starting work (Preferred)
Work Location: In person
Salary : $20 - $22
