What are the responsibilities and job description for the HR Generalist position at Steer?
About Steer
At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel.
Steer is an employee-owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move.
Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions.
What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact.
About The Role
We are seeking an HR Generalist to support our North American team across the U.S. and Canada. This role plays a critical part in delivering high-quality, consistent HR support across the employee lifecycle—balancing operational excellence with strong employee experience.
You will work closely with business leaders and employees to support day-to-day HR needs, ensure compliance across jurisdictions, and contribute to building a high-performing, inclusive culture in a consulting environment.
Key Responsibilities
Employee Lifecycle & HR Operations
Qualifications & Experience
Why Join Us
Whether you join immediately after graduation, or as a senior leader, Steer is committed to helping you grow your career in ways that add
Benefits That Support You
We believe that supporting our people is essential to delivering great work. Our benefits are designed to support your health, wellbeing, financial security, and professional growth. An important part of this is a commitment to a flexible, hybrid working environment.
Our benefits include:
Be advised that this is an estimated benchmark salary of good faith. All compensation, regardless of location, may be subject to change as skills, abilities, and internal equity are considered. In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.
Why People Choose Steer
Our people join Steer because they want to do meaningful work in a collaborative and intellectually curious environment. At Steer you'll find:
At Steer, everyone is valued for their talent, curiosity, and potential. We recruit based on capability — not background or pedigree — and our interviewers are trained to run fair and inclusive processes that give every candidate an equitable opportunity to succeed.
We are proud to be an equal opportunity employer and welcome applicants from all legally protected backgrounds. We provide accommodations throughout the hiring process and during employment to ensure everyone can participate fully.
Full-time and Part-time applications are accepted
At Steer North America, we help shape the future of mobility, cities, and infrastructure. Our work supports more connected, sustainable, and accessible transportation systems that improve how people live, work, and travel.
Steer is an employee-owned international consultancy specializing in transportation and infrastructure. We combine global expertise with local insight to help public and private sector clients tackle complex mobility challenges and make better decisions about how people and goods move.
Our teams advise governments, transit agencies, airports, infrastructure investors, and private mobility operators across strategy, advisory, planning, and operations. From major transit investments to airport development and emerging mobility solutions, our work influences transportation systems relied on by millions.
What defines Steer is our people — curious thinkers, collaborative problem solvers, and changemakers who care about the communities we serve. Joining Steer means working on meaningful projects, contributing ideas that matter, and building a career with real impact.
About The Role
We are seeking an HR Generalist to support our North American team across the U.S. and Canada. This role plays a critical part in delivering high-quality, consistent HR support across the employee lifecycle—balancing operational excellence with strong employee experience.
You will work closely with business leaders and employees to support day-to-day HR needs, ensure compliance across jurisdictions, and contribute to building a high-performing, inclusive culture in a consulting environment.
Key Responsibilities
Employee Lifecycle & HR Operations
- Support onboarding and offboarding processes across U.S. and Canada, ensuring a smooth and compliant experience
- Maintain accurate employee records and HR systems
- Administer employment changes (promotions, transfers, compensation updates)
- Respond to employee inquiries on policies, benefits, and HR processes
- Support employee visa status review, extensions, and process
- Act as a first point of contact for employee relations matters, escalating more complex issues as needed
- Support investigations, documentation, and resolution of workplace concerns
- Provide guidance to managers on performance management and employee issues
- Ensure compliance with federal, state/provincial, and local employment laws across North America
- Support the implementation and communication of HR policies and procedures
- Assist with audits and documentation (e.g., I-9 compliance in the U.S., employment standards in Canada)
- Support benefits administration, including enrollments, changes, and employee communications
- Act as a liaison with benefits providers in both the U.S. and Canada
- Partner with payroll to ensure accurate and timely processing
- Assist with recruitment coordination as needed (interview scheduling, candidate communication)
- Support performance management cycles and processes
- Contribute to employee engagement and culture initiatives
- Contribute to HR projects (e.g., process improvements, system enhancements, policy updates)
- Identify opportunities to improve efficiency and employee experience
- Support the implementation of HR programs across multiple offices
Qualifications & Experience
- 5-7 years of HR experience, ideally in a professional services or consulting environment
- Working knowledge of U.S. and/or Canadian employment practices (experience with both preferred)
- Strong understanding of HR operations and employee lifecycle processes
- Experience supporting multi-location or remote teams
- Strong interpersonal skills with the ability to build trust across all levels
- Sound judgment and ability to handle sensitive and confidential information
- Detail-oriented with strong organizational skills
- Ability to navigate ambiguity and balance multiple priorities
- Clear and professional communication skills
Why Join Us
- Work with a collaborative, high-performing team who support passionate consultants that are changing transportation systems across North America
- Opportunity to grow your HR career with exposure to cross-border practices
- Contribute to meaningful work that supports both business performance and employee experience
Whether you join immediately after graduation, or as a senior leader, Steer is committed to helping you grow your career in ways that add
Benefits That Support You
We believe that supporting our people is essential to delivering great work. Our benefits are designed to support your health, wellbeing, financial security, and professional growth. An important part of this is a commitment to a flexible, hybrid working environment.
Our benefits include:
- Excellent medical, dental, and vision coverage
- 3% 401(k)/RRSP contribution
- Discretionary annual bonus
- Generous paid time off including vacation, public holidays, sick time, and volunteering days- up to 44 days (US) and 47 days (Canada) annually
- Group Share Incentive Plan, providing employees with the opportunity to share in the long-term success of the firm
- Commuter benefits (US)
Be advised that this is an estimated benchmark salary of good faith. All compensation, regardless of location, may be subject to change as skills, abilities, and internal equity are considered. In addition to base salary, all employees will be eligible for an annual discretionary performance bonus. Steer reserves the right to ultimately pay more or less than the posted range and offer additional compensation.
Why People Choose Steer
Our people join Steer because they want to do meaningful work in a collaborative and intellectually curious environment. At Steer you'll find:
- A culture that values collaboration, where you can work in partnership with teammates from around the world
- Projects that create tangible improvements in how people move and connect, impacting the daily lives of millions of people
- Expert colleagues who are passionate about the future of mobility and cities
- The flexibility to build your professional skills and a consulting practice in a way that matches your ambition
At Steer, everyone is valued for their talent, curiosity, and potential. We recruit based on capability — not background or pedigree — and our interviewers are trained to run fair and inclusive processes that give every candidate an equitable opportunity to succeed.
We are proud to be an equal opportunity employer and welcome applicants from all legally protected backgrounds. We provide accommodations throughout the hiring process and during employment to ensure everyone can participate fully.
Full-time and Part-time applications are accepted
Salary : $55,000 - $65,000