What are the responsibilities and job description for the Scale Operator position at Steel Dynamics, Inc?
Division
OmniSource
Overview
Operate truck scales while handling customer service needs.
Responsibilities
OmniSource
Overview
Operate truck scales while handling customer service needs.
Responsibilities
- Take picture of material, input numbers given by drivers/customers, capture gross and tare weights, choose the correct commodity of inbound and outbound loads and ensure compliant weight of outbound trucks.
- Ensure customer specifications are met when shipping outbound materials and ensure customer pricing is correct before finishing transaction.
- Maintain a high level of internal and external customer service
- Communicate effectively with transportation, customers, management and yard employees using 2 way radios and CB radios
- Other duties as assigned. Report fraudulent activity, report all accidents and injuries timely, etc.
- Strong communication skills to successfully interact with employees, management, and customers.
- Strong writing skills to effectively complete paperwork.
- Strong computer skills (working knowledge of Microsoft Word and Excel).
- Ability to establish priorities and manage multiple tasks at once.
- Ability to complete assignments in a timely manner with attention to detail.
- Strong customer service skills.