What are the responsibilities and job description for the Dispatcher position at Steel Dynamics, Inc?
Steel of West Virginia
Responsible for dispatching, scheduling, and receiving incoming shipments.
Responsible for dispatching, scheduling, and receiving incoming shipments.
- Build, schedule and dispatch outbound truck freight via approved and collect freight carriers
- Build, dispatch and coordinate scheduling of outbound rail freight
- Utilization of multiple computer programs directly and indirectly involved with truck and rail shipments
- Communicate effectively with carriers, sales, members of dispatch team, transportation, production departments, I.T. and customers
- Engage with railroad representatives as necessary
- Assist with calculating month end shipment forecast and supporting additional dispatch functions
- Assist with perspective carrier evaluations and soliciting new carriers
- Ability to learn systems, carriers and customers’ requirements
- Ability to recognize trends and forecast vehicle needs
- Ability to process multiple pieces of information at a high rate of speed to arrive at best possible outcome
- Continuous communication with all involved parties
- High level of problem solving, prioritization, and organizational abilities
- Strong computer knowledge and computer application abilities
- Customer service functions
- Previous customer service experience
- Previous dispatch experience