Banquet Manager

Job Description

At Steamboat Resort in Steamboat Springs, CO, we are seeking a highly skilled and detail-oriented individual to fill the Hotel Banquets Manager position.

The ideal candidate will have three years' experience in hotel banquet management, with prior experience as a banquet captain and/or server in a 4-Diamond hotel. The successful candidate will be responsible for planning, supervising, and coordinating the daily operations of the banquet functions.

Key Responsibilities:

• Function as a highly independent, self-regulated, detail-oriented professional ensuring that all aspects of events or functions have been addressed.
• Review all BEO's making sure the department is prepared for all functions.
• Plan, supervise, and coordinate the daily operations of the banquet functions.
• Supervise and assist with all operations, which may include: setting tables, stocking service stations, taking orders from customers and serving, clearing and cleaning tables, setting up bars and other service stations.
• Monitor food and service to ensure that appropriate quality standards are maintained.
• Confer with Catering and sales, F&B Managers and other company personnel to plan, coordinate and evaluate services and activities.
• Plan and conduct staff meetings, communicate regularly with staff to coordinate banquet activities, assign and check work, resolve problems.
• Supervise guest counts at meetings, breaks, and meals, and make sure bill is prepared.
• Work directly with Restaurant Managers to cross utilize service and set up staff.
• Ensure that alcohol policies are being enforced.
• Request order for supplies: china, glass, silverware, or meeting room supplies from purchasing agent.
• Supervise inventory and orders for table linen, china, glassware, silverware, chafing dishes.
• Report client feedback to F&B Director, Director of Catering and Convention Services, Catering Manager and VP of F&B to evaluate event planning and performance on an ongoing regular basis.
• Ensure understanding and compliance with all company policies and procedures as well as any regulatory requirements.

Requirements:

• Must have a minimum of three years' experience in hotel banquet management.
• Prior experience as a banquet captain and server in a 4-diamond hotel, preferred.
• Previous cash handling experience required (prior accounting experience desirable).
• Prefer experience with RTP and Workday preferred (knowledge of Delphi software helpful).
• Knowledge of Microsoft Office with extensive knowledge of Excel.
• Must be highly organized and detailed oriented as well as able to deal with multiple departments and personalities in a high-pressure environment.
• Previous experience with basic food service administrative functions, such as ordering, inventory control, staff scheduling, and cash reports preferred.
• Experience working with a variety of commercial food service equipment.
• Ability to problem solve in a highly effective manner and maintain positive relationships with guests and staff, including management, subordinates and co-workers.
• Ability to be a consistent role model for company's Service Excellence standards.
• Current service of alcohol training program certification or get certification within 3 months of hiring.

Education Requirements:

• High School Diploma or GED required.