What are the responsibilities and job description for the Steak N Shake Team Member position at Steak N Shake?
Job Overview
Join the team at Steak N Shake as a Team Member, where you'll be an essential part of delivering exceptional customer service and high-quality food in a fast-paced, quick service restaurant environment. This role offers an opportunity to develop your skills in food preparation, cashiering, and customer interaction while working in a dynamic and friendly setting. Ideal candidates are motivated, energetic, and passionate about the food industry.
Duties
- Prepare and assemble food items according to company standards, ensuring quality and presentation.
- Operate POS systems such as Aloha POS and Micros POS for order processing and cashiering duties.
- Provide excellent customer service by taking orders, answering questions, and ensuring a positive dining experience.
- Handle cash transactions accurately, including cash handling and basic math calculations.
- Upsell menu items to enhance customer satisfaction and increase sales.
- Maintain cleanliness and sanitation standards in the kitchen, dining area, and service stations.
- Assist with bussing tables, cleaning workstations, and restocking supplies as needed.
- Follow food safety protocols and proper food handling procedures to ensure health standards are met.
- Support team members during busy periods with food preparation, serving, or other restaurant tasks.
Qualifications
- Previous experience in food service or quick service & fast food restaurants is preferred but not required.
- Familiarity with POS systems such as Aloha POS or Micros POS is a plus.
- Strong customer service skills with a friendly attitude.
- Ability to multitask efficiently in a fast-paced environment with excellent time management skills.
- Basic math skills for cash handling and retail math applications.
- Knowledge of food safety regulations and sanitation practices.
- Experience in culinary arts or kitchen operations is advantageous but not mandatory.
- Retail or grocery store experience can be beneficial for understanding inventory and food handling procedures.
- Must be able to stand for extended periods and work effectively as part of a team. Join our team at Steak N Shake where your enthusiasm for food service can shine while providing memorable experiences for our guests!
Job Types: Full-time, Part-time
Pay: $11.00 - $13.00 per hour
Benefits:
- Employee discount
- Flexible schedule
- Food provided
- Paid training
People with a criminal record are encouraged to apply
Work Location: In person
Salary : $11 - $13