What are the responsibilities and job description for the Assistant General Manager position at Steak N Shake?
Job Summary
We are seeking a dedicated and experienced Assistant General Manager to join our dynamic team. The ideal candidate will play a crucial role in overseeing daily operations, ensuring exceptional customer service, and maintaining high standards of food quality and safety. This position requires strong leadership skills, a passion for the food industry, and the ability to manage a diverse team effectively.
Responsibilities
- Assist in managing daily operations of the restaurant, ensuring compliance with health and safety regulations.
- Oversee food preparation and cooking processes to maintain quality standards.
- Manage inventory control, including ordering supplies and minimizing waste.
- Utilize POS systems such as Aloha POS or Micros POS for efficient cash handling and transaction processing.
- Train and develop staff in various areas including food handling, customer service, and operational procedures.
- Supervise kitchen operations, ensuring a clean and organized work environment.
- Handle shift management duties, ensuring adequate staffing levels during peak hours.
- Conduct interviews and assist in the hiring process to build a strong team.
- Collaborate with management on budgeting and financial planning for the restaurant.
- Provide exceptional customer service to enhance guest satisfaction and loyalty.
- Open availability desired
Experience
- Proven experience in restaurant management or as an Assistant Manager in a quick service or fast food environment is preferred.
- Background in casual dining settings is advantageous.
- Experience in hospitality management with an emphasis on leadership and team management skills.
- Familiarity with food safety regulations and best practices in food handling is essential.
- Previous supervisory experience is required, along with skills in training & development of staff members.
- A solid understanding of inventory management and budgeting processes within the food service industry is beneficial. Join our team as an Assistant General Manager where your expertise will contribute to creating memorable dining experiences for our guests while fostering a positive work environment for our staff.
Job Type: Full-time
Work Location: In person
