What are the responsibilities and job description for the Hotel Night Auditor position at Staybridge Suites?
Job Summary
We are seeking a reliable and detail-oriented Night Auditor to oversee front desk operations during the overnight shift. The Night Auditor is responsible for managing guest services, balancing daily financial transactions, and ensuring the safety and security of the property during nighttime hours. This role combines customer service and accounting responsibilities.
Duties
- Greet and assist guests with check-ins and check-outs during overnight hours
- Respond to guest inquiries, requests, and concerns in a professional manner
- Balance and reconcile daily financial transactions, including room revenue, cash, and credit card payments
- Prepare and distribute daily reports for management
- Post charges to guest accounts and verify accuracy of billing
- Perform end-of-day accounting functions and run night audit reports
- Monitor property security and report any suspicious activity
- Maintain cleanliness and organization of the front desk area
- Coordinate with housekeeping and maintenance as needed
Qualifications
- High school diploma or equivalent required
- Previous hotel front desk or accounting experience preferred
- Strong attention to detail and organizational skills
- Basic accounting and math skills
- Proficiency in hotel management software and Microsoft Office is a plus
- Excellent customer service and communication skills
- Ability to work independently with minimal supervision
- Must be able to work overnight shifts, including weekends and holidays
Skills & Competencies
- Strong problem-solving ability
- Dependable and punctual
- Professional appearance and demeanor
- Ability to multitask in a fast-paced environment
- Strong written and verbal communication skills
Work Schedule
- Typically 11:00 PM – 7:00AM
Job Type: Part-time
Pay: From $15.00 per hour
Benefits:
- Dental insurance
- Employee discount
- Health insurance
- Paid time off
- Vision insurance
Work Location: In person
Benefits:
Employee Discounts, Job TrainingSalary : $15