What are the responsibilities and job description for the Assistant Manager position at Staybridge Suites?
Company Description Staybridge Suites is an extended-stay hotel brand designed for guests seeking comfortable, home-like accommodations for longer visits. Properties typically feature spacious suites with kitchen facilities, flexible workspaces, and amenities such as complimentary breakfast and social evenings. The brand focuses on creating a welcoming, community-oriented environment where guests can relax, work, and stay productive. Team members are encouraged to deliver consistent, high-quality service that supports guest comfort and long-term satisfaction.
Role Description The Assistant Manager at Staybridge Suites in Springfield, MO is a full-time, on-site role responsible for supporting daily hotel operations. This includes supervising front desk activities, assisting with guest check-in and check-out, addressing guest inquiries and concerns, and ensuring a high standard of service throughout the property. The role coordinates with housekeeping and maintenance teams to maintain cleanliness, safety, and room readiness, and helps monitor inventory and supplies. The Assistant Manager supports revenue and occupancy goals by overseeing reservations processes, implementing brand standards, and assisting with basic reporting and administrative duties. The position also involves coaching team members, contributing to staff scheduling, and helping foster a positive, inclusive work environment.
Qualifications
Role Description The Assistant Manager at Staybridge Suites in Springfield, MO is a full-time, on-site role responsible for supporting daily hotel operations. This includes supervising front desk activities, assisting with guest check-in and check-out, addressing guest inquiries and concerns, and ensuring a high standard of service throughout the property. The role coordinates with housekeeping and maintenance teams to maintain cleanliness, safety, and room readiness, and helps monitor inventory and supplies. The Assistant Manager supports revenue and occupancy goals by overseeing reservations processes, implementing brand standards, and assisting with basic reporting and administrative duties. The position also involves coaching team members, contributing to staff scheduling, and helping foster a positive, inclusive work environment.
Qualifications
- Experience in hotel or hospitality operations, including front desk, guest services, or housekeeping coordination.
- Strong customer service and communication skills, with the ability to handle guest issues professionally and courteously.
- Basic administrative and organizational skills, including scheduling, record-keeping, and use of hotel management systems.
- Leadership potential with the ability to support, guide, and motivate team members in a fast-paced environment.
- Attention to detail and commitment to maintaining cleanliness, safety, and brand standards throughout the property.
- Ability to work flexible hours, including evenings, weekends, and holidays as needed.
- Previous supervisory experience in hospitality or a related customer-facing field is preferred.
- High school diploma or equivalent required; post-secondary education in hospitality management or a related discipline is an advantage.