Chef Concierge

Our team at Hotel Bardo Savannah is looking for a personable, dynamic and knowledgeable Chef Concierge to lead our Guest Services team. More than a liason, the Chef Concierge is a tastemaker, trusted guide, and a true "Impression Maker" who sets the tone for the Bardo guest journey. This position plays a pivotal role in shaping each guest's stay through curated recommendations, insider access, and intuitive service that reflects our committment to exceptional, meaningful hospitality.

• Serve as the face and voice of the Guest Services team, leading by example and cultivating a culture of warmth, knowledge, and service excellence

• Provide elevated, personalized service through thoughtful recommendations, local insight, and proactive communication

• Collaborate with the Brand team to remain attuned to current resort offerings, local happenings, and experiential programming

• Develop and maintain a robust network of local partners, ensuring priority access to Savannah’s most sought-after moments

• Manage special requests, bespoke itineraries, and VIP arrangements with discretion and style

• Uphold brand standards across all guest interactions, ensuring consistency and intentionality in every detail

• Oversee the training and performance of the concierge team, fostering their growth as ambassadors of the Bardo experience

• A polished hospitality professional with strong leadership instincts and a discerning eye for detail

• Exceptional communication skills and the ability to build rapport across all touchpoints

• Proven experience in a luxury or lifestyle hospitality environment; previous leadership experience preferred

• Naturally curious, with deep local knowledge and a passion for uncovering and sharing insider experiences

• Skilled in navigating guest preferences, resolving issues with poise, and creating moments of delight

• Fluent in at least one additional language preferred

• Refined presentation, grooming, and demeanor that reflect the Bardo brand