What are the responsibilities and job description for the INFORMATION TECHNOLOGY SUPERVISOR II position at State Teachers' Retirement System?
The CalSTRS BenefitConnect Division is seeking a motivated individual to work as an Information Technology Supervisor II on the Test Team.
The BenefitConnect system, CalSTRS’ new pension administration software, was deployed in September 2025. The BenefitConnect Division was subsequently established to support CalSTRS staff who rely on the system to perform the processes essential to serving California’s public educators and their beneficiaries. The Division provides this support by assessing user needs and implementing system enhancements that address those requirements. This work requires comprehensive knowledge of pension and benefit administration practices, as well as a deep understanding of the BenefitConnect application, to effectively serve the operational needs of the Benefits and Services Branch and the Financial Services Branch.
Under the general direction of the Production and Test Team Manager (IT Manager I), the Test Team Supervisor (IT Supervisor II) serves as a technical leader, working independently to plan and perform Software Development Life Cycle (SDLC) tasks and activities. The incumbent leads teams of testers and is responsible for the testing required for operational workloads, such as enhancements, incident fixes, data change requests, and requests for BenefitConnect information and data, as well as enhancements to comply with legislation, Teachers’ Retirement Board mandates, and evolving business needs. The incumbent must work in partnership with various business areas across the division and organization.
The ideal candidate will possess the following skills:
- A focus on understanding user needs and business objectives, ensuring that testing outcomes align closely with stakeholder expectations and Benefit Connect project goals.
- Familiarity with Agile principles and practices, allowing for flexibility and responsiveness in testing activities and team management.
- A proactive approach to identifying issues and developing innovative solutions to streamline testing processes and address challenges.
- Experience in mentoring and coaching team members, fostering a supportive team culture that encourages growth and development.
- Strong project management skills, including the ability to establish processes, standards, and practices that ensure timely and cost-effective completion of projects.
- Keen eye for detail to ensure thorough testing and documentation, minimizing the risk of oversight in complex software environments.
- The ability to clearly articulate technical concepts to non-technical stakeholders and facilitate collaboration among diverse teams.
- Excellent communication skills for advising executive leadership and stakeholders on critical issues, ensuring effective governance and decision-making practices.
Every 12 months, based on performance evaluation, employees may receive a 5% salary increase until they reach the maximum salary for the position.
In July 2025, the State of California implemented the Personal Leave Program 2025. This program reduces employees’ monthly base pay in exchange for paid leave credits. This position is subject to PLP 2025 and will have a monthly base pay reduction of 3% in exchange for 5 hours of leave credits for the duration of the program. The salary ranges shown on this job posting do not reflect the reduced amounts.
Does this opportunity seem right for you? If so, see the Application Instructions section below and apply now.
You will find additional information about the job in the Duty Statement.
All staff of CalSTRS are employees of the State of California and subject to California employment taxes and withholdings. Upon appointment, staff are required to provide a current California address to CalSTRS Human Resources to be used as a remote work location.
This position is not eligible for visa sponsorship. Applicants must be authorized to work in the US without the need for visa sponsorship by the start date of employment with CalSTRS.