Office Operations Associate

Sand Ridge Secure Treatment Center (SRSTC) within the Department of Health Services is currently hiring an Office Operations Associate position in Mauston, WI. Work hours are 8:00 am - 4:30 pm, Monday through Friday.

As an employee of the State of Wisconsin, you'll have access to an amazing benefits package, including:

• 3.5 weeks of vacation, 9 paid holidays and ample sick time; limitations may apply for leave time usage in the first six months.
• Top rated health plan options starting at $47/month for single plans and $117/month for family plans, after 2 months of state service.
• Exceptional pension plan with a 7.2% employer match in 2026 with lifetime retirement payment. Plus, a tax advantaged supplemental retirement savings plan which allows you to save money directly from your paycheck for retirement. Use this Total Rewards Calculator to see the total value of our competitive benefits package!
• Several flex spending accounts: medical, dependent care, commuter, parking and High-Deductible Health Savings.
• Well Wisconsin Wellness Program.
• A free and confidential employee assistance program that offers employees and their immediate family dependents a variety of tools, resources, and professional consultation services to support their health, goals, and overall well-being.
• Public Service Loan Forgiveness Program employer.

As an Office Operations Associate, you will coordinate office support functions for multiple departments on behalf of management, patients, and staff. Duties include:

• Providing administrative support services to Housing Units. This includes reviewing and organizing patient records, performing data entry, scheduling meetings, preparing agendas and taking notes, providing assistance to patients and staff, etc.

• Coordinating ordering and delivery of items for patients including reviewing order forms and working directly with vendors.

• Other administrative support duties as needed throughout the institution.

The starting pay is $21.05 per hour (approximately $43,700 per year), depending on qualifications, plus excellent benefits. A 12-month probationary period is required.

Pay for current or former state employees will be set based on the rules that apply to compensation for the applicable transaction. This position is in pay schedule and range 02/10.

All appointees will be required to receive a TB test, which will be administered by SRSTC or medical personnel approved by the facility after their start date.

All applicants who may be appointed to this position will be required to allow DHS to conduct a background check to determine whether the circumstances of any conviction may be related to the job being filled.

DHS does not sponsor work visas for this position, thus, in compliance with federal law, selected candidates will be required to verify eligibility to work in the United States by completing the required I-9 form upon hire. DHS is not an E-Verify employer nor a STEM-OPT eligible employer.

Minimum qualifications include all of the following:

• Experience using Microsoft Office programs including Word and Outlook to perform duties such as creating documents, answering emails, maintaining calendars, etc.

• Experience creating and maintaining spreadsheets using Excel. Note: Applicants who are invited to participate in interviews will be required to take an Excel assessment.

• Experience providing administrative support in an office environment (e.g., answering questions, scheduling meetings, preparing agendas and taking notes for meetings, ordering and maintaining inventory, performing data entry, making copies, etc.).

• Experience organizing, updating, filing and maintaining files in paper or electronic formats.

Well-qualified applicants will also have one or more of the following:

• Experience handling confidential or sensitive information such as personal identifiable information (PII) or health record information.

• Experience providing administrative support to multiple departments.

• Experience typing memoranda, correspondence, or tracking meeting minutes.

Your letter of qualifications is limited to 2 pages each. For a guide on developing your resume and letter of qualifications and what should be included in these materials, click here.

Applying is easy! Click “Apply for Job” to start your application process. Sign into your account or create an account before applying for the job. Follow the steps outlined in the application process to submit your application.

Helpful Information:

• Once your application is submitted, no changes are allowed. Click “Save” to allow changes to your application as needed before submitting by the deadline.

• You may want to save a copy of the job posting for referencing after the deadline.

• Submitted materials will be evaluated by a panel of job experts according to the qualifications above.

• Please monitor your email for communications related to this position.

• Current or former permanent, classified, state employees must complete the online application process to be considered.

• If viewing through an external site, please apply directly at Wisc.Jobs.

• For technical assistance and general information, please see Frequently Asked Questions. For questions about the position or for other employment inquiries, please contact Mike Sansom in Human Resources at MichaelJ.Sansom@dhs.wi.gov.

DHS is an Equal Opportunity and Affirmative Action employer. Veterans are encouraged to apply. For complete information on Veterans’ hiring programs with the WI Department of Veteran’s Affairs, click here.

The deadline to apply is August 21, by 11:59 pm.

Applicants are strongly encouraged to allow ample time to finalize their applications keeping in mind that technical assistance is only available Monday through Friday 7:45 am – 4:30 pm. Late or incomplete applications will not be accepted.