Tax Clerk-WV State Auditor's Office-Kanawha Co.

Nature of Work

Mail/Email Applications To:

WV State Auditor’s Office

Attn: Human Resources

1900 Kanawha Blvd. E Bldg 1 Room W100

Charleston, WV 25305 hr@wvsao.gov

TAX CLERK - WV STATE AUDITOR'S OFFICE - KANAWHA COUNTY

Job Location: Capitol Complex 1900 Kanawha Blvd E. Charleston, WV 25305

Salary: Starting at $33,000; commensurate with experience

Responsible for assisting walk-in customers, fielding queued calls and returning calls from the department call log. Assist customers by generating statements for delinquent taxes via mail/email. Process and deliver incoming mail along with verifying Notice to Redeem entries. Enter certified return mail, box, and send to storage. Process walk-in cash redemptions and prepare deposits daily. Assist with other redemptions as needed.

Minimum Qualifications

Responsibilities of a Tax Clerk

• Review and verify information carefully to ensure documents are processed with minimal error
• Ensure all activities and processing comply with internal policies, procedures and state code
• Provide excellent customer service to taxpayers and purchasers while addressing concerns and inquiries with professionalism
• Assist taxpayers and purchasers in understanding their obligations and the collection process
• Complete processing of daily duties within established deadlines and according to code
  
  

Experience And Skills

• Experience with Windows based computers and Microsoft products
• Quality Control with attention to detail and accuracy
• Good written and verbal communication skills
• Must be punctual with dependable attendance
  
  

Minimum Qualifications

• High School Education or the GED equivalent
  
  

Job not in the classified service. See the hiring agency for a description of benefits.