What are the responsibilities and job description for the Office Assistant 3 position at State of West Virginia?
Nature of Work
***This job opportunity is not in the classified service and is not covered by the WV Division of Personnel merit system.***
DEP Office Assistant 3
West Virginia Department of Environmental Protection
Division of Water and Waste Management; Environmental Enforcement; Water and Waste
Office Location: 601 57th Street, Southeast, Charleston, WV 25304
This position is classified exempt; therefore, does not fall under the classified service.
We welcome you to join our team where we value work/life balance and diversity. We offer a great benefits package that includes 12 paid holidays, insurance and flexible benefits, ample annual and sick leave accrual, flexible work schedules, an Employee Assistance Program, Wellness Initiatives, an optional 457 defined contribution retirement savings plan and more.
If you want to be a part of this innovative team, apply today.
Employee will be assigned to the Division of Water and Waste Management, Office of Environmental Enforcement. Under general supervision of the Regional Environmental Inspector Supervisor, employee will perform a wide variety of tasks to provide efficient office operation.
The employee's main job duties include:
- Receive complaints from the public via phone, email, letters, etc. and assigning the complaint to an inspector.
- Enter complaints, including supporting documentation, in the ERIS database.
- Will accurately record spill/complaints and relay to the proper personnel.
- Track complaints handled by inspectors to ensure resolution, which may include coordinating with regional offices.
- Upload/scan documents into the electronic document management system, ApplicationXtender (AX), and ensure proper indexing of enforcement documents.
- Screen mail and respond to routine correspondence.
- Serve as part of the Administrative Support team responsible for answering the Division's multi-line telephone, taking calls and messages for staff, and conveying information to callers when possible.
- Receive, sort, and distribute incoming and outgoing mail.
Additional duties, under general supervision are:
- Schedule meetings and make reservations for staff.
- Manages, maintains and utilizes a vital filling system for facility permits, inspections, correspondence, etc.
- Preparation and initial processing of travel requests, expense accounts, requisition of office supplies, and reconcile purchasing card transactions.
- Employee will perform other related duties as required.
Notes:
- Qualifying applicants will be required to complete an internet based profile assessment to compare the applicant's thinking and reasoning skills, behavioral traits and the occupational interests against the traits determined to be important to the posted position.
- Regular attendance is an essential part of this position.
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Minimum Qualifications
Training: Graduation from a standard high school or the equivalent.
Experience: Four (4) years of full-time or equivalent part-time paid experience performing routine office work.
Substitution: College hours, related business school, or vocational training may be substituted through an established formula for the required experience.
***Your complete work history is needed to qualify you for positions. Please be as detailed as possible and list all of your past employment.***