IT System Administration - Entry

JOB

This recruitment is open until filled. First review of applications will be June 17th, 2026, please submit an application on or before June 16th, 2026. The hiring authority reserves the right and may exercise the option to make a hiring decision at any time. We encourage all to apply as early as possible.

**The salary listed above includes the 2% pay increase that goes into effect on July 1, 2026**

The mission of the Washington State Liquor and Cannabis Board (WSLCB) is to promote public safety and trust through fair administration, education and enforcement of liquor, cannabis, tobacco, and vapor laws. We search for people who demonstrate a strong work ethic, excellence in customer service, partnering and teamwork, and quality performance.

We want to create a culture that fosters excellence in customer service, open and honest communication, transparency and accountability, data driven decisions, and business-initiated process improvement.

Our commitment to DEIB

The WSLCB strives to promote Diversity, Equity, Inclusion, and Belonging (DEIB) in all aspects of our work. This includes a commitment to our workforce and external stakeholders.

It is our mission to build, educate, and inspire an inclusive environment that recognizes, respects, and celebrates diversity in the workplace and in the community we serve. We are committed to maintaining a thriving culture where employees and those we serve feel safe and accepted regardless of education, background, or beliefs. As a WSLCB team member, you will have opportunity to join statewide business resource groups (BRGs) such as, Rainbow Alliance and Inclusion Network, Veteran Employee Resource Group, Latino Leadership Network, Blacks United in Leadership and Diversity, Disability Inclusion Network, Washington Immigrant Network and Hawaiians, Asians, and Pacific Islanders Promoting an Empowerment Network.

Your opportunity at a glance

The WSLCB Information Technology Services Division is announcing an exciting opportunity for an IT System Administration - Entry at Olympia, WA. This position reports to theIT DevOps Supervisor in the WSLCB's Information Technology Services Division (ITSD).

This System Administrator position resides within the Operational Support DevOps Team and supports the administration, maintenance, monitoring, and operational support of WSLCB mission-critical applications and enterprise platforms. The DevOps team provides application support, operational maintenance, automation, and system administration services across agency SaaS, COTS, database, and custom-developed application environments

The focus of this position is application support for the agency’s mission-critical applications. Under direct supervision, this position is responsible for application maintenance and support including basic configuration, data management and analysis, and development of knowledge documentation. This position’s responsibilities also include providing technical support to external users, account management and permissions related to these systems. Problems may be of an urgent and critical nature, requiring work to be completed beyond scheduled working hours to bring systems back online.

The incumbent applies technical knowledge to evaluate and follow established work methods, policies and procedures. New or advanced enhancement efforts may involve coordination and collaboration with a higher level of support. The incumbent also provides administration support, not limited, to the following related application services: Content Management, Cannabis Inventory Reporting, Workflows, Web Content, Data Reporting, and Business Intelligence tools.

If you have an interest in a System Administrator position, we encourage you to apply to be a part of the WLSCB team!

WSLCB provides a modern work environment and excellent benefits including:

• A comprehensive benefits package (including but not limited to Medical/Dental/Vision, Long Term Disability, Life Insurance etc.)
• Paid Vacation, Leave, and Holidays
• Tuition Waiver (enrollment in courses at state universities/colleges on a space availability basis - all or a portion of the tuition/fees may be waived for state employees)
• Tuition reimbursement (courses taken with prior approval in order to further employee’s career development with the WSLCB)
• Training and career development programs (including online courses and LinkedIn Learning)
• A healthy work/life balance (this may include flexible/alternative work schedules and telework/remote work opportunities, when possible)
• Employee Assistance Program - confidential program created to promote the health, safety and well-being of public service employees
• Generous wellness program (we offer reimbursements for certain fitness related activities)
• Onsite exercise facility (for employees working at WSLCB Headquarter Building in Olympia)
• Infants at Work Program to promote parent and infant bonding, parental well-being and healthy infant development. Depending on your job duties, work location and supervisor approval, eligible employees who are new mothers, fathers or legal guardians can bring their infant (six weeks to six months) when they return to work.
• Free parking

EXAMPLE OF DUTIES Some of the duties you will perform are:

• Responsible for account creation and maintenance for Cannabis Central Reporting System, Tax and Fee reporting, Content Management, Workflow and data services.
• Assist with administration, maintenance, and support of associated SaaS and COTS solutions using administration and configuration toolsets.
• Work with solution providers to coordinate and schedule system updates and upgrades.
• Work with vendors and third-party system integrators and developers to assist in the resolution of complex system problems.
• Collaborate with product management, system analysts, and business analysts in user story refinement.
• Use Azure DevOps (ADO) to manage all tasks and work estimation.
• Document problem-solving processes, including all successful and unsuccessful decisions made, and actions taken, through to final resolution.
• Communicate application problems and issues to key stakeholders, including leadership, product management, development teams, end users, and other interested parties.
• Create knowledge base articles to assist in problem resolution.
• Manage and respond to service request and incident as assigned in the Agency’s ITSM system.
• Increase Knowledge and Skills Related to Technologies and Systems.

SUPPLEMENTAL INFORMATION HOW TO APPLY

PLEASE READ THE FOLLOWING INFORMATION CAREFULLY TO ENSURE YOU HAVE SUBMITTED THE REQUIRED MATERIALS TO BE CONSIDERED.
IMPORTANT: To be considered for this position, you MUST include the following, failure to do so will result in your application being disqualified:

• Completed online application.
• Current Resume.
• Letter of Interest describing how you meet the specific qualifications for the position.
• Three professional references to include a current or recent supervisor with email addresses and phone numbers.

**A resume will not substitute for completing the "work experience" section of the application.

The information provided in your application and supplemental questionnaire must support your selected answers in the supplemental questions. Responses not supported in your application will disqualify you for consideration of employment from this recruitment.

Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position.
Other
Applicants for employment with the Washington State Liquor and Cannabis Board should also be aware of RCW 66.08.080, which states in part: "No employee of the board shall have any interest, directly or indirectly, in the manufacture of liquor sold under this title, or derive any profit or remuneration from the sale of liquor, other than the salary or wages payable to him in respect of his office or position, and shall receive no gratuity from any person in connection with such business.

RCW 69.50.351, no member of the state liquor and cannabis board and no employee of the state liquor and cannabis board shall have any interest, directly or indirectly, in the producing, processing, or sale of cannabis, useable cannabis, or cannabis-infused products, or derive any profit or remuneration from the sale of cannabis, useable cannabis, or cannabis-infused products other than the salary or wages payable to him or her in respect of his or her office or position, and shall receive no gratuity from any person in connection with the business.
The Washington State Liquor and Cannabis Board is an equal opportunity employer and encourages applications from job seekers with diverse backgrounds. Honoring diversity, equity and inclusion means that as an agency, and as individuals, we are committed to ensuring that all employees enjoy a respectful, safe, and supportive working environment.

All qualified applicants will receive consideration for employment without discrimination based on sex, race, creed, religion, color, national origin, age, honorably discharged veteran or military status, sexual orientation including gender expression or identity, the presence of any sensory, mental, or physical disability, or the use of a trained dog guide or service animal by a person with a disability. You are welcome to include your name and gender pronouns in your application, to ensure we address you appropriately throughout the application process.

For questions about this recruitment, or to request reasonable accommodation in the application process, please email hrjobs@lcb.wa.gov or call (360) 664.1674. For TTY service, please call the Washington Relay Service at 7-1-1 or 1-800-833-6384.