Supervisor, Program Manager - DCFS Intake

FT / PT Status – Full-Time Salary – $32.29 - $ Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Tammy Alfaro | talfaro@utah.gov | 801-538-4221 Application Deadline – 5/28/2026, at 6 p.m.

Move forward in your career with DCFS by applying for a career mobility opportunity! The Utah Division of Child & Family Services (DCFS) is seeking a highly motivated individual to fill a Supervisor, Program Manager position on the Intake Team, needed to help achieve safety, well-being, and permanency for children, and success in providing services for families in our communities.

This position may be eligible for a remote or hybrid work schedule. A hybrid schedule includes both teleworking and in-office work.

The State of Utah requires all employees to physically work inside Utah state boundaries.

Starting Pay: $32.29

The Centralized Intake office operates 24 hours a day, 7 days a week. The schedule for this position is Wednesday through Sunday, 1 pm to 10 pm. Occasional on-call may be required.

Key Responsibilities

• Managing/Supervising a team of child welfare professionals who process referrals of child abuse and neglect including: hiring, determining workload and delegating assignments, training, monitoring and evaluating performance, and initiating corrective or disciplinary actions.
• Being available to assist intake personnel in making decisions about child abuse and neglect referrals.
• Coordinating program activities, services, and/or program implementation with private providers, other governmental entities, program users, etc.
• Monitoring and evaluating operations, programs, processes and/or practices for quality and effectiveness; making recommendations for improvement.
• Developing and coordinating plans and policies, resources, and mission, as well as goals, vision, and expectations for the agency and/or program; preparing and updating plans and priorities.
• May include performing 24-hour on-call services as required under supervisor's direction. 24-hour on-call services assignments may be based on, and subject to, geographic employment location and/or agency demand.
  
  

Qualifications

• Current employee of the Utah Division of Child & Family Services (DCFS).
• Possesses current licensure as a Social Service Worker, Certified Social Worker, or is licensed as a professional counselor or marriage and family therapist; or who have an active licensure in the State of Utah as a Psychologist, Clinical Social Worker, Marriage and Family Therapist or Professional Counselor (LCSW License).
• Has three or more years experience with the Utah Division of Child and Family Services and/or the equivalent agency in another state.
• Foundational knowledge of DCFS policies, procedures, and practices, as well as state and federal laws and regulations.
• Foundational knowledge of agency and community resources and services.
• Adept at interacting professionally with all levels of management while managing a diversified workload and challenging situations.
• Demonstrated ability to effectively communicate information and ideas clearly and concisely, both verbally and in writing.
• Understanding of principles, theories, and practices of human behavior, and human growth and development.
  
  

Preference

Preference May Be Given To Candidates Who Have

• Experience/knowledge with the DCFS Intake Program
• Experience/knowledge with the DCFS Child Protective Services (CPS)
  
  

Supplemental Information

May require 24-hour on-call services/time. 24-hour on-call services response time to be determined by the agency.

All DCFS job offers are contingent upon passing a Background Screening Application (BSA).

Physical Requirements

• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
  
  

Working Conditions

• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
  
  

About The Role

Location –

10008 S Creek Run Way

Sandy, Utah, 84070

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – AX - Employees in supervisory positions

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency Become an integral part of a Utah Division working together to keep children safe and strengthen families in our communities. Experience a sense of achievement for a job well done and enjoy work life balance! We offer great health benefits and retirement plans, generous paid time off, and a balanced work schedule to afford quality time spent with your family.

The goal of Utah Division of Child and Family Services (DCFS) is to have communities where children grow up safe from abuse, neglect and dependency, where adults are protected from domestic violence, and where parents can be strengthened in their capacity to keep their family safe.

For more information about DCFS, Click Here

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.