Tax Return Correction and Exceptions Processing Technician

FT / PT Status – Full-Time Salary – $14.69 - $24.60 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Shannon Hughes | shughes@utah.gov | 801.297.3853 Application Deadline – 6/17/2026

Key Responsibilities

Do you have an eye for detail, and do you enjoy providing excellent customer service? The Utah State Tax Commission is currently seeking a Tax Return Correction and Exceptions Processing Technician for the Financial Operations Division.

Ideal Candidate

The Ideal Candidate Will Perform The Following Duties

• Reconcile customer accounts, tax returns, payments and related transactions
• Review tax returns and related documents for completeness and accuracy
• Make adjustments to tax returns and related documents and accounts
• Prepare and process a variety of accounting documents and transactions
• Research payments and apply or reallocate to accounts as needed
• Identify system issues and make recommendations for improvements
• Communicate with customers both verbally and in writing
• Create files
• Prepare reports
• Work effectively with other team members
  
  

Salary

Non-state employees are hired for this position at $18.00 an hour. We are unable to negotiate hourly wage amounts. DHRM rules apply for promotions/transfers for current state employees.

Remote

• This position may have the option for a remote/flex working schedule after training.
• If working at a location other than in a state office, this position requires the employee to provide internet service that is of sufficient speed to support all work-related applications, systems, and devices.
• Effective July 1, 2025, this position will be a hybrid of both in-office two days per week and remote workdays. Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion at any time and for any reason.
  
  

Qualifications

About the Role

Location –

210 North 1950 West

Salt Lake City, Utah, 84134

United States

Background Check Required – You must successfully pass a criminal history check.

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency For more information tax.utah.gov

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.