Health Facility Investigator, DHHS

FT / PT Status – Full-Time Salary – $28.94 - $43.49 Hourly Wage Remote Work / In-Office – Hybrid Recruiter – Niccole Johnson | niccolejohnson@utah.gov | 801-538-3956 Application Deadline – 6/10/2026

Key Responsibilities

Key responsibilities and day to day responsibilities of this position:

• Schedule and conduct investigations to ensure compliance with statute and rule.
• Reviews, investigates, documents, and addresses grievances and complaints, while implementing appropriate disciplinary actions as needed.
• Maintain contact with agencies/organizations for guidance on compliance issues and solutions.
• Issue, review, restrict, deny, suspend, or revoke licenses, permits, registrations, and certificates.
• Provides information to those seeking assistance and suggests solutions and assists others in solving problems
• Act as a liaison between the public and internal divisions to ensure smooth communication and efficient workflow.
  
  

Qualifications

Minimum or "day-one" qualifications:

• Professional Licensure: Must possess and maintain a current license in good standing with the Utah Division of Professional Licensing (DOPL)
• Leveraging Technology: Ability to use digital tools, software, and systems to efficiently enter, retrieve, and manage data (e.g., Microsoft Office suite, Google Workspace).
• Attention to Detail: Ability to review and verify data and records to ensure accuracy and compliance with rules and statute for licensing.
• Thinking Critically: Ability to evaluate information and apply logical reasoning to make sound decisions.
• Communicating through Writing: Ability to draft clear and professional letters, reports, and correspondence to provide accurate information to stakeholders.
• Demonstrating Accountability: Ability to take responsibility for assigned tasks and decisions to ensure reliable and consistent performance.
  
  

Preferred Or Trainable/on-the-job Qualifications

• Interpreting Legal and Regulatory Requirements: Ability to understand and apply statutes, rules, and regulations to ensure decisions align with legal standards.
• Following Policies & Procedures: Ability to adhere to organizational guidelines and legal requirements to ensure compliance.
• Handling Sensitive Information: Ability to manage confidential data and records to protect applicant privacy and maintain organizational trust.
• Organizing: Ability to maintain accurate records, logs, and documentation to ensure efficient workflow and compliance.
  
  

Supplemental Information

• Effective July 1, 2021, State of Utah Employees must either reside in Utah or be in the process of relocating to within 30 days of their start date.
• This position may currently be a hybrid of both in-office and remote work days.
• Please note, a position's eligibility for remote work is established by agency management and is subject to change at their discretion, at any time and for any reason.
• Risks found in the typical office setting, which is adequately lighted, heated and ventilated, e.g., safe use of office equipment, avoiding trips and falls, observing fire regulations, etc.
• Typically, the employee may sit comfortably to perform the work; however, there may be some walking; standing; bending; carrying light items; driving an automobile, etc. Special physical demands are not required to perform the work.
• Only applicants selected for an interview will be contacted.
• DHRM rules apply for promotions and transfers.
  
  

About The Role

Location –

195 North 1950 West

Salt Lake City, Utah, 84116

United States

Background Check Required – Yes

Drug Test Required – No

Schedule Code – B - Competitive Career Service

Why You Should Join Our Team

Benefits

In Utah, we believe hard work is important, but balance is essential. Finding work/life balance is a vital element to our culture. To find out more about WHY Utah , click here . Other benefits may include:

• Job Stability: Enjoy the security and reliability of employment within a well-established organization.
• Career Growth: Develop valuable skills and gain opportunities for leadership within a large organization.
• Meaningful Work: Contribute to an important service that benefits the community and supports organizational goals.
• Supportive Work Environment: Be part of a team that values cooperation, strong work ethics, and mutual support.
  
  

The Agency For more information [INSERT TEXT]

EEO Statement The State of Utah is committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity, or Veteran status. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. For accommodations, please contact (801) 957-9390.