Program Assistant (Charleston)

Job Responsibilities

Are you passionate about making a real difference in people's lives? Join our team at the Office of Mental Health where we are dedicated to providing compassionate and accessible care to our community. We are seeking a Program Assistant who is motivated to help individuals and families navigate life's challenges and achieve long-term wellness. If you want to use your skills to build a healthier, more resilient community, we encourage you to apply.

This position is located at the SC Department of Behavioral Health and Developmental Disabilities (DBHDD) - Office of Mental Health, Charleston Dorchester Mental Health Center - Charleston Clinic -2100 Charlie Hall Blvd., Charleston, SC 29414.

Under general supervision of the Administrative Coordinator, the Program Assistant will provide administrative support to Intake and Emergency Services at the Charleston Dorchester Mental Health Center, hospital funding, reporting, and other administrative support to the Charleston Clinic.

Responsibilities For The Program Assistant

• Meet with patients and families to complete all intake paperwork, including the signing of consents, obtaining, and completing billing and insurance information. Provide quality customer services when answering phones and meeting with patients and families.
• Complete data entry into electronic health record and obtains /verifies billing and demographic information. Utilizes portals for verification or calls to verify insurance.
• Provide complex clerical duties for supervisors of the programs associated with the Assessment/Mobile Crisis Unit as well as the Administrative Coordinator and team. Assist the Program Director and Coordinator with required monthly reports, data compilation, and other tasks as assigned.
• Provide any additional administrative support assigned such as intakes and discharges, entering and updating data in electronic health record, scanning documents, cross training to fill in for all administrative areas, duties, tasks and covering administrative functions in other areas of the Center.
• Complies with all applicable BHDD Quality Improvement, Corporate Compliance and Cultural Competence policies, procedures, regulations and all Federal and State laws as well as attend all trainings classified mandatory by Federal and State regulations.
• Attend individual supervisory sessions, team and quarterly service area meetings. Attend Center-wide staff meeting and periodic in-services.
  
  

Minimum And Additional Requirements

• A high school diploma and two years of clerical experience or an associate degree in secretarial science or other related field, or three years of clerical experience
• Type at a corrected rate of 35 wpm
  
  

Additional Requirements

• Must be able to lift 5 pounds and have reliable transportation to work.
• May have to cover other admin areas, as needed.
  
  

Preferred Qualifications

• Experience with electronic health records.
  
  

Additional Comments

The Department of Behavioral Health and Developmental Disabilities is committed to providing equal employment opportunities to all applicants and does not discriminate on the basis of race, color, religion, sex (including pregnancy, childbirth, or related medical conditions including, but not limited, to lactation), national origin, age (40 or older), disability or genetic information.

Supplemental questions are considered part of your official application. Any misrepresentation will result in your disqualification from employment. Please complete the state application to include all current and previous work history and education. A resume will not be accepted nor reviewed to determine if an applicant has met the qualifications for the position.

The Department of Behavioral Health and Developmental Disabilities offers an exceptional benefits package for full time (FTE) employees:

• Health, dental, vision, long-term disability, and life insurance for employees, spouse, and children. Click here for additional information.
• 15 days annual (vacation) leave per year
• 15 days sick leave per year
• 13 paid holidays
• Paid Parental Leave
• S.C. Deferred Compensation Program available (S.C. Deferred Compensation)
• Retirement benefit choices *
• State Retirement Plan (SCRS)
• State Optional Retirement Program (State ORP)
• Enrollment in one of the listed plans is required for all FTE employees; please refer to the contribution section of hyperlinked retirement sites for the current contribution rate of gross pay.
  
  
Benefits For State Employees

The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.

Insurance Benefits

Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.

Retirement Benefits

State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.

Workplace Benefits

State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.

Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.

01

Have you ever been employed by the SC Dept. of Behavioral Health and Developmental Disabilities - Office of Mental Health (OMH) (formerly SC Department of Mental Health)?


• Yes
• No
  
  
02

If you have ever been convicted of a misdemeanor or felony criminal offense (other than in a Juvenile Court), you MUST list this information (unless you have taken steps to expunge your record.) This includes fraudulent checks, driving under suspension, disorderly conduct, shoplifting, etc. *Please note that conviction of a criminal offense does not bar you from employment in all cases; each conviction is evaluated individually. However, failure to list convictions is considered falsification of the application and WILL BE grounds for termination, if hired. It is your responsibility to know what is on your criminal record. If you have charges on your record that appear without a court disposition (result) you may be asked to provide that information if selected for employment. If you have questions, please inquire before you complete your application. PLEASE NOTE THAT NOT ANSWERING THIS QUESTION WILL DEEM YOUR APPLICATION AS INCOMPLETE AND IT WILL NOT BE CONSIDERED.


• Please indicate your understanding to this statement by checking the box below. Checking this box indicates my understanding to the above referenced statement.
  
  
03

Please indicate your salary requirements (please be specific and not put "negotiable" or "open").


• Required Question