What are the responsibilities and job description for the CSS Regional Case Manager / 61057261, 61015056, & 61015133 position at State of South Carolina?
Job Responsibilities
Three (3) Positions Available
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties
A High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.
An Associate Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.
A Bachelor's Degree or Master's Degree may be substituted for the required experience.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
07
How did you hear about this job opportunity?
If you selected "Other" or "DSS Employee" in the previous question, please list the source below
09
Which of the following best describes your highest level of completed education?
Please provide the date of completion.
11
How many years of clerical, administrative, social work, correctional, business administration, or general business experience do you have?
Three (3) Positions Available
Do you have a passion to provide meaningful work in the community? Would you like to be part of an organization whose central mission is helping to protect, stabilize and strengthen the lives of children, families, and vulnerable adults? Then the South Carolina Department of Social Services has the right job opportunity for you.
Job Duties
- The CSS Regional Case Manager is responsible for the preparation of Child Support Cases for Family Court; performance of activities in Court; the follow-up on these cases, including parent locate and processing of interstate cases; and is responsible for providing general child support services to clients as required or needed.
- Prepares cases for court, verify pleadings, affidavits, and notarizes court documents; schedule hearings, files papers with the Clerk of Court, utilizes Palmetto Automated Child Support System.
- Assists attorney in court; negotiates support amounts, completes form orders - support orders, genetic test agreements, continuances, contempt, and special orders.
- Maintains control of assigned caseload; follows agency policies and procedures, handles correspondence, prepares orders, reviews and modify orders, closes cases, maintains case records and document all activities.
- Provides internal and external customer service (e.g.; respond to emails, OnBase mail, phone calls, facsimiles, etc.) within 48 hours if schedule permits.
- Communicates and coordinates with Clerks of Court, Intergovernmental child support agencies, and other units within the Child Support Services Division; coordinates enforcement of support obligations, coordinates intrastate and interstate genetic testing including scheduling and follow-up.
- Conducts interviews with custodial parents for intergovernmental cases, and other cases as necessary. Monitors and keep up with intergovernmental cases and keep other states advised of activities.
- Ensures personally identifying information (PII) is properly used, accessed, gathered, shared, and disposed; protects agency networks and applications by safeguarding system, equipment, and data.
- Performs Red Cross shelter duty or other emergency shelter duty/services as directed. Performs related duties as required.
A High School Diploma and four (4) years of clerical, administrative, social work, correctional, business administration, or general business experience.
An Associate Degree and two (2) years of clerical, administrative, social work, correctional, business administration, or general business experience.
A Bachelor's Degree or Master's Degree may be substituted for the required experience.
Additional Comments
This application for employment with the SC Department of Social Services must be completed in its entirety. A resume may be included; but shall not be substituted in lieu of the completion of this application in part or in whole. "See Resume" is not acceptable information for the completion of any part of the requirements of this application. If such is submitted, this employment application will be considered incomplete and may not be forwarded as eligible for consideration to hiring managers.
Must possess a valid driver's license and have access to and be able to operate a motor vehicle. Individuals must comply with necessary field work assignments.
If you certify, by completion and submission of this application, that you possess educational credentials that qualify you for the available DSS positions, you will be required to provide a certified official transcript, if you are selected for job offer.
The South Carolina Department of Social Services offers an exceptional benefits package that includes:
- Health, Dental, Vision, Long Term Disability, and Life Insurance for Employee, Spouse, and Children
- 15 days annual (vacation) leave per year
- 15 days sick leave per year
- 13 paid holidays
- Paid Parental Leave
- State Retirement Plan and Deferred Compensation Programs
Benefits For State Employees
The state of South Carolina offers eligible employees generous benefits, including health and dental insurance; retirement and savings plan options; and paid vacation and sick leave. Plus, work-life balance programs such as telecommuting and flexible work schedules are available to employees of some state agencies.
Insurance Benefits
Eligible employees may enroll in health insurance, which includes prescription coverage and wellness benefits. Other available insurance benefits include dental, vision, term life insurance, long term disability and flexible spending accounts for health and child care expenses.
Retirement Benefits
State employees are also offered retirement plan options, including defined benefit and defined contribution plans. Additionally, eligible employees may elect to participate in the South Carolina Deferred Compensation Program, which is a voluntary, supplemental retirement savings plan offering 401(k) and 457 plan options.
Workplace Benefits
State employees may also be eligible for other benefits, including tuition assistance; holiday, annual and sick leave; and discounts on purchases, travel and more.
Note: The benefits above are available to most state employees, with the exception of those in temporary positions. Employees in temporary grant and time-limited positions may be eligible for all, some or none of these benefits as benefits are associated with each position type. For these positions, contact the hiring agency to determine what benefits may be available.
01
Have you ever been terminated or forced to resign from any job? If yes, please explain.
02
I understand that supplemental questions are considered part of the official application. Any misrepresentation will result in disqualification from employment. Please complete the state application to include all current and previous work history and education. If there are periods of time when you were not employed, you must also list those periods on your employment application. A resume cannot be submitted for completed work history and education sections of the employment application. The employment application may be considered incomplete and may not be forwarded. I have read and acknowledge the above.
- Yes
- No
I understand that by completion and submission of this application, that if I possess educational credentials that qualify me for the available DSS positions, I will be required to provide a certified official transcript, if selected for the position.
- Yes
- No
I understand that it is my responsibility to provide a certified official college transcript within two (2) weeks of employment in the event I am offered a position with the Department of Social Services.
- Yes
- No
If you selected "Yes" that you are a veteran, are you able to provide a Member 4, Service 2-Copy, or NGB22 DD-214?
- Yes
- No
Have you ever been employed by the State of South Carolina? If yes, please provide the state agency/agencies.
07
How did you hear about this job opportunity?
- HR Recruiter
- DSS Employee
- Careers Website
- Indeed
- SCWORKS
- College/University Job Portal
- Social Media (Facebook, Instagram, etc.)
- Radio/TV/Billboard
- Other
If you selected "Other" or "DSS Employee" in the previous question, please list the source below
09
Which of the following best describes your highest level of completed education?
- High School Diploma or GED
- Associate Degree
- Bachelor’s Degree
- Master’s Degree
- Doctorate
- None of the above
Please provide the date of completion.
11
How many years of clerical, administrative, social work, correctional, business administration, or general business experience do you have?
- None
- Less than 2 years
- 2 years - Less than 4 years
- 4 years or more
- Required Question