District Office Manager

Agency

Safety

Division

Dept of Public Safety

Job Classification Title

Administrative Specialist II (S)

Position Number

Grade

NC09

About Us

The Department of Public Safety's mission is to safeguard and preserve the lives and property of the people of North Carolina through preparation, prevention, and protection with integrity and honor. Our agency houses many public safety divisions, including Emergency Management, Juvenile Justice and Delinquency Prevention, Alcohol Law Enforcement, Samarcand Training Academy, and the North Carolina National Guard. Join us along with our more than 3,000 employees and 12,000 National Guard members in providing exceptional public safety services to the citizens of North Carolina.

Description of Work

THIS JOB POSTING WILL CLOSE AT 11:59 PM ON THURSDAY, NOVEMBER 20, 2025.

Start your journey toward success DPS Alcohol Law Enforcement Division is currently accepting applications for Administrative Specialist II position.

This posting is for an anticipated vacancy. This position is expected to be available on February 2, 2026.

The primary purpose of the District Office Manager position, is to serve as a primary, public facing point-of-contact for the Alcohol Law Enforcement Division's district office, while providing support with a variety of administrative functions and to ensure both Department and Division policies and procedures are followed.

The employee in this position will be expected to demonstrate the following:

* Experience conveying information and ideas through a variety of media to
individuals or groups: adjusting language or terminology to meet the needs of
the recipient.

* Experience presenting ideas in written form using correct grammar,
punctuation, organization and structure.

* Experience with data collections, storage, organization, manipulation and/or
analysis of data; especially with Microsoft Excel.

* Experience identifying and understanding issues, problems, and opportunities;
use effective approaches for choosing a course of action or developing
appropriate solutions.

* Experience maintaining confidentially in regard to sensitive information
and/or records.

Job responsibilities include, but are not limited to:

* Serve as the primary agency contact for telephone calls, mail opening and
distribution.

* Ensure supplies are adequate and repair needs are submitted.

* Receive and process contracts and forms related to compliance check
operations, including invoices for contractors.

* Receive scan and process law enforcement sensitive records.

* Serves as the district's DCI Terminal Area Coordinator (TAC).

* Operates and maintains office alarm and video surveillance equipment.

* Maintains office safety items mandated by OSHA and workplace accident
reports as required by law.

* Serves as the district's primary evidence custodian responsible for receiving,
logging, tracking and maintaining evidence seized in the course of criminal
investigations.

* Prepares evidence and the evidence storage locations for periodic
inspections and audits in compliance with ALE policy.

* Research and monitors internet, social media platforms and DCI databases
for applicant or criminal investigative purposes upon request.

* Works in conjunction with the district members during special operations for
immediate intelligence needs.

* Produces a confidential weekly intelligence report for the district.

* Provide support with additional administrative functions of the office as
needed by ALE District Office personnel.

Knowledge Skills and Abilities/Management Preferences

Salary Range: $39,671 - $69,426

DPS uses the Merit-Based Recruitment and Selection Plan to fill positions subject to the State Human Resources Act with the most qualified individuals.

The Minimum Education and Experience (E&E) is REQUIRED to qualify for this position. Management Preferences, including Knowledge, Skills, and Abilities (KSAs), are not required but may be used to determine the pool of most qualified applicants. Managers may also choose to interview/select applicants who demonstrate Management Preferences.

All work history and education (including accurate dates of employment/attendance) must be documented on the application. Transcripts may be attached to supplement education and work experience may include internships, volunteerism, and full and part-time work. Supplemental Questions are also a required part of the application: answers must reference education or work experience listed on the application. A complete, all-inclusive application maximizes an applicant's potential to qualify for the position, as well as receive the highest possible salary if selected for the position. Salary will be based on relevant qualifications, internal equity, and budgetary considerations for the advertised position. Click here for more information and application resources.

Resumes may be attached as a supplement to the application but are not a substitute for a complete application.

This is a full-time position (40 hours per week) with State Benefits, including paid vacation, paid sick leave, paid holidays, retirement, and health insurance. To view an example of total compensation, please click here NC OSHR: Total Compensation Calculator.  Position may require all-day travel.  This position is considered mandatory/essential and does not qualify to participate in the telework program. Applicants will be subject to a criminal/civil background investigation and polygraph. Recommended applicant must pass a drug screen.  
 

About the Alcohol Law Enforcement (ALE) Division: 
ALE is a division of the North Carolina Department of Public Safety. Alcohol Law Enforcement Special Agents have statewide jurisdiction to investigate any criminal offense and make arrests within the State of North Carolina. ALE is the lead enforcement agency for the state's alcoholic beverage control, lottery and tobacco laws. As such, ALE special agents target problem ABC-licensed and illegal establishments that serve as havens for violence, drugs, gang activity, organized crime, money laundering and other criminal activity.
 

The mission of the Alcohol Law Enforcement Division is to reduce crime and enhance public safety throughout the State of North Carolina. This mission is accomplished through the proactive, fair and consistent enforcement of the state laws related to alcoholic beverage control, gambling, tobacco, controlled substances, and nuisance abatement, as well as other criminal and regulatory matters in the interest of health and public safety.
Additional Salary and Benefits information are available on our website at . 
 

Management Preference(s):

• Working knowledge and prior use of PowerDMS.
• DCI certification or the ability to obtain DCI certification within 1 year of hire.
• Working knowledge and prior use of CJLEADS.
• Experience working with law enforcement agencies.
• Experience as an evidence custodian.

ADDITIONAL SUPPLEMENTAL INFORMATION:

The NC Dept. of Public Safety must adhere to the US Dept. of Justice Final Rule on the "National Standards to Prevent, Detect, and Respond to Prison Rape." PREA Hiring and Promotion Prohibitions Selected applicants for positions which are subject to PREA will undergo a PREA-specific background check. Our agency supports second-chance employment for individuals who were previously incarcerated, or justice involved, and we invite all potential applicants to apply for positions for which they may be qualified. Due to the nature of work performed in our agency, prior convictions and/or charges may prohibit employment for positions which are subject to PREA or other position-specific background checks.

Public Service Loan Forgiveness Program  

For applicants with student loans, becoming a state employee may include eligibility for the Public Service Loan ForgivenessProgram. Visit  to learn more.  

Transcripts

• Degrees and transcripts must be received from appropriately accredited college or university. 

• Applicants who earned college credit hours but did not complete a degree program, must attach an unofficial transcript to receive credit for education. 

• International degrees and transcripts must be evaluated for accreditation by a recognized evaluation service by the closing date of this posting. Failure to provide documentation may result in ineligibility. The National Association of Credential Evaluation Services (NACES) has several options to provide credential verification:  

Military Experience  

• Applicants seeking Veteran's Preference must attach a DD-214 Form (Certificate of Release or Discharge from Active Duty that includes Character of Discharge - Member 4 or Service 2 form) to the application.

• Applicants seeking National Guard Preference: 

  • A current member of the North Carolina National Guard in good standing must attach a NGB 23A (RPAS). 

  • A former member of the North Carolina National Guard who served for at least 6 years and were discharged under honorable conditions, must attach either a DD256 or NGB 22. 

Due to the volume of applications received, we are unable to provide information regarding the status of your application. Please log in to your Workday account to check the status of your application. If you are selected for an interview, you will be contacted by the hiring manager. If you are no longer under consideration, you will receive an email notification when the position is filled.

If there are any questions about this posting other than your application status, please contact Special Agent Antwan Happoldt at

#NCALE #ALE

Minimum Education and Experience

Some state job postings say you can qualify by an "equivalent combination of education and experience." If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and four years of related administrative experience; or equivalent combination of education and experience.

EEO Statement

The State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Simone Johnson

Salary : $39,671 - $69,426