Administrative Specialist I

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About Us

It’s the mission of the NC Department of Transportation to connect people, products and places safely and efficiently with customer focus, accountability, and environmental sensitivity to enhance the economy and vitality of North Carolina. We encourage you to consider joining NCDOT where our work not only serves the citizens of North Carolina but has an impact on our world through all modes of transportation.

Description of Work

Knowledge Skills and Abilities/Management Preferences

Please note that all positions close at 12:00 AM on the posted closing date. You must apply by 11:59 PM prior to the posted closing date.

* Anticipated Vacancy*

The Administrative Specialist position will assist with administrative duties within the Plate Distribution section of NC DMV. The selected candidate will be responsible for monitoring of state-owned inventory of over 500 plate categories, as well as, for ordering, stocking, delivery and the mailing of license tags, validation stickers, and handicap placards. The Administrative Specialist must be able to independently research and resolve difficult situations and discrepancies.

The Plate Distribution section is responsible for providing inventory and general supplies to 130 license plate agencies and 123 driver license offices statewide. This section is also responsible for issuing dealer and IRP plates (which are special license plates issued to commercial vehicles registered under the International Registration Plan) to over 850 online dealers.

Applicants with the following are encouraged to apply:

• Strong verbal and written communication skills
• Demonstrates a strong commitment to customer service
• Experience adapting to changing priorities and workloads
• Follows all workplace safety procedures and properly uses required personal protective equipment (PPE).
• Strong teamwork, communication, and organizational skills.
• Demonstrated ability to lift boxes weighing up to 45-50 lbs.

The program area for this position includes the following: Experience in the State Title and Registration System (STARS), customer service experience dealing with License Plate Agencies (LPAs), On-line Dealers (OLDs) or Driver License Offices (DLOs), inventory/warehouse experience, maintaining records, planning delivery routes.

Management prefers applicants with the following:

• Experience in maintaining records, reports, and data using Microsoft office products.
• Experience working with inventory and warehouse controls.
• Experience in researching and resolving problems to make independent decisions as needed.
• Experience in customer service working with diverse clientele.

Minimum Education and Experience

Some state job postings say you can qualify by an “equivalent combination of education and experience.” If that language appears below, then you may qualify through EITHER years of education OR years of directly related experience, OR a combination of both. See the Education and Experience Equivalency Guide for details.

High school diploma or General Educational Development (GED) diploma and two years of related administrative experience; or equivalent combination of education and experience.

It is important that your application includes all your relevant education and work experience and that you answer all questions associated with the application.

EEO Statement

T he State of North Carolina is an Equal Employment Opportunity Employer and dedicated to providing employees with a work environment free from all forms of unlawful employment discrimination, harassment, or retaliation. The state provides reasonable accommodation to employees and applicants with disabilities; known limitations related to pregnancy, childbirth, or related medical conditions; and for religious beliefs, observances, and practices.

Recruiter:

Email:

DOT-WorkdayJobRecruitment@ncdot.gov