Demo

Program Operations Specialist 1

State of New York
Suffolk, VA Full Time
POSTED ON 8/10/2026
AVAILABLE BEFORE 10/9/2026
• Maintain accurate records in the Capacity Management Application(CMA)
• Active participant on the Regional Certified Residential Opportunities (CRO) Team and the Access to Residential Opportunities Committee (AROC)
• Review residential referrals submitted to the CMA and screening activities for the Regional Office Housing Team in accordance with criteria identified in the Certified Housing ADM
• Monitor and evaluate caseload for screenings, placement requests and referrals
• Assist in tracking and facilitation of Director-to-Director Requests for individual relocations
• Maintain and monitor residential due process notifications
• Review new applications and recert applications for those seeking housing subsidies
• Compile and generate requested reports for Central Office, DDRO and unit as required
• Assist in all requested unit initiatives and special projects including participation in associated interdepartmental, regional and statewide workgroups/committees, as assigned

Selection Criteria:

• Possess excellent professional communication, public speaking, writing and organizational skills.
• Ability to initiate and maintain working relationships with individuals served, families, advocates, community representatives, voluntary providers, DDRO and DDSOO agency staff.
• Computer knowledge and ability to maintain databases and monitoring systems.
• Ability to work independently and as part of a team as required
• Possess acceptable time and attendance work record.
• Ability to participate in requested functions and activities during evening hours and weekends as requested.

Perform professional, administrative, and technical duties to promote the planning, development, implementation, monitoring, and evaluation of programs and services for individuals with intellectual and/or developmental disabilities.

LinkedIn: https://www.linkedin.com/company/nys-office-for-people-with-developmental-disabilities/posts/?feedView=all

#LI-MF1

Qualifications:

OPEN COMPETITIVE :
Program Operations Specialist Trainee 1, NS (equivalent to SG-14):
A bachelor’s degree in a human services field.

Program Operations Specialist Trainee 2, NS (equivalent to SG-16):
A bachelor’s degree in a human services field and one year of experience in a federal or state certified human service program, which must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.

Program Operations Specialist 1, SG-18:
A bachelor’s degree in a human services field and two years of experience in a federal or state certified human service program. One year of this experience must have been in a professional administrative position in which a major duty involved planning, coordinating, monitoring or evaluating a provision of services for people with developmental disabilities. This experience must have included information gathering and analysis.

COMPETITIVE:
Candidates must be reachable for appointment on the current Civil Service Eligible List or the Professional Career Opportunities (PCO) Eligible List for this title.

Substitution:
A Juris Doctor, master's or higher degree in a related field can substitute for one year of specialized experience.

TRANSFER:
Candidates must have one year of permanent competitive or 55-b/c status in the posted title and be eligible for lateral transfer; OR be eligible to transfer via Section 70.1, 70.4, or 52.6 of Civil Service Law. The transfer cannot be a second consecutive transfer resulting in an advancement of more than two salary grades.

To determine if your current Civil Service title is eligible for transfer to this title, visit the Career Mobility GOT-IT website https://careermobilityoffice.cs.ny.gov/cmo/gotit/index.cfm.

55 B/C QUALIFICATIONS:
• Possess the minimum qualifications for this title as established by the Department of Civil Service and listed on the most recent exam announcement.
• Meet the applicable minimal mental and/or physical requirements for the job (with a reasonable accommodation, if necessary).
• Have a current Eligibility Letter from the NYS Department of Civil Service, www.cs.ny.gov/rp55/, and be able to provide it to the Human Resources Office upon request.

Salary.com Estimation for Program Operations Specialist 1 in Suffolk, VA
$44,492 to $57,458
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