Demo

Law Enforcement Records Bureau Deputy Director (DPS #17843)

State of New Mexico
Santa, NM Full Time
POSTED ON 10/26/2026
AVAILABLE BEFORE 2/22/2027
Posting Details

The New Mexico Department of Public Safety (DPS) safeguards the people, property, and institutions of New Mexico through law enforcement, regulatory oversight, and the administration of statewide criminal justice information systems. Within DPS, the Law Enforcement Records Bureau (LERB) serves as the official state repository for more than 2.4 million fingerprint records and 4.5 million criminal history records, supporting over 300 criminal justice agencies and approximately 5,000 NCIC users statewide.

LERB gathers, maintains, and disseminates criminal justice information used by law enforcement, courts, corrections, and civil agencies. The bureau oversees a wide range of federally and state mandated programs, including the Sex Offender Registration and Notification Act (SORNA), Missing Persons Clearinghouse, Computerized Criminal History (CCH), background checks, expungements, Interstate Identification Index (III), State Tracking Numbers (STN), Inspection of Public Records Act (IPRA) requests, accident reports, Concealed Carry Weapons (CCW), National Incident Based Reporting System (NIBRS), Next Generation Identification (NGI) biometrics, Letters of Good Standing, Facial Recognition, National Instant Check System (NICS), Consolidated Offender Query (COQ), New Mexico Applicant Processing System (NMAPS), State and Federal Rap Back, criminal history repository functions, dispositions, E Guardian, RISSnet, VIN inspections, Missing and Murdered Indigenous Persons support, and cannabis background checks.

LERB also manages the technical backbone of New México's criminal justice information systems, including AFIS, CJIS, NCIC, NLETS, and NMLETS. The bureau provides fingerprinting services for all statutorily mandated licensing and regulatory agencies and processes arrest fingerprints submitted by criminal justice agencies. Additionally, LERB maintains all official reports and records for the New Mexico State Police.

Interviews are anticipated to be conducted within two weeks of closing date.
Why does the job exist?

The State Records Deputy Director exists to lead the newly established Public Records and Governance Division within the Law Enforcement Records Bureau. This position provides the strategic, operational, and compliance leadership required to manage high volume, high risk statutory programs that directly affect public trust, transparency, and statewide service delivery.

The role ensures that the agency meets its legal obligations under the Inspection of Public Records Act (IPRA), maintains defensible public records practices, and delivers consistent, professional service to law enforcement, courts, media, families, and the general public. It provides essential oversight to two major operational sections - Public Records Inspection and Engagement and Records Services - totaling over thirty FTE whose work directly impacts legal exposure, customer experience, and the agency's reputation for accuracy and accountability.

This position exists to:
  • Provide division level leadership, governance, and program oversight for all state centric public records and transparency functions.
  • Ensure statutory compliance, legal sufficiency, and defensible decision making in all public records matters.
  • Strengthen statewide transparency, customer engagement, and responsiveness to stakeholders.
  • Manage a large, complex workforce responsible for thousands of annual requests and inquiries.
  • Reduce legal and operational risk through consistent interpretation of IPRA, internal controls, and policy development.
  • Align resources, workflows, and technology to support efficient, high-quality service delivery.
  • Support the agency's mission by safeguarding public trust, ensuring accountability, and upholding transparency standards.
How does it get done?

DIVISION LEADERSHIP and PROGRAM OVERSIGHT
  • Provides strategic leadership for the Public Records and Governance Division, including the Public Records Inspection Section, Engagement Unit, and the Custodian of Records function.
  • Establishes division wide priorities, performance standards, and compliance expectations aligned with statutory mandates, agency policy, and statewide transparency requirements.
  • Ensures consistent interpretation and application of the Inspection of Public Records Act (IPRA), including legal review, records production, and deadline adherence.
  • Coordinates with the Federal Integration and Compliance division to ensure alignment between state and federal records obligations, especially where criminal history, biometrics, or expungements intersect with public records requests.
SUPERVISION and WORKFORCE MANAGEMENT
  • Directly supervises sixteen (16) FTE across the Public Records Inspection Section and Engagement Unit.
  • Conducts hiring, onboarding, performance evaluations, coaching, and corrective action as needed.
  • Ensures staff have the training, tools, and procedural clarity required to meet statutory deadlines and maintain high-quality customer service.
  • Oversees workload distribution, case assignment, and escalation pathways for complex or sensitive records requests.
PUBLIC RECORDS COMPLIANCE and LEGAL REVIEW
  • Oversees statutory compliance with IPRA, including legal sufficiency review, redaction standards, confidentiality protections, and production timelines.
  • Serves as the agency's senior authority on public records interpretation, ensuring decisions align with case law, Attorney General guidance, and risk mitigation best practices.
  • Coordinates with the Office of General Counsel on complex, high risk, or litigated requests.
  • Ensures the Custodian of Records function is executed with accuracy, defensibility, and transparency.
STAKEHOLDER ENGAGEMENT and SERVICE DELIVERY
  • Oversees the Engagement Unit responsible for public inquiries, customer communication, and service delivery to law enforcement, courts, media, and the general public.
  • Ensures consistent, professional, and timely responses to stakeholders.
  • Develops communication templates, service standards, and escalation protocols for sensitive or high visibility inquiries.
POLICY DEVELOPMENT, GOVERNANCE and CONTINUOUS IMPROVEMENT
  • Develops and updates policies, procedures, and internal controls governing public records, transparency, and customer engagement.
  • Identifies operational gaps, inefficiencies, and compliance risks, and implements corrective strategies.
  • Leads modernization efforts related to records management, workflow automation, and customer-facing service improvements.
ADMINISTRATIVE, REPORTING and EXECUTIVE SUPPORT
  • Prepares reports, metrics, and briefings for executive leadership, legislative inquiries, and statewide transparency initiatives.
  • Ensures accurate documentation of division activities, compliance performance, and workload trends.
  • Represents the division in executive meetings, interagency workgroups, and public transparency initiatives.
Who are the customers?

Work is performed for the New Mexico Department of Public Safety employees, federal and state law enforcement agencies and criminal justice entities, regulatory agencies, and individual members of the public who rely on accurate and timely criminal history information.
Ideal Candidate

Work is performed for the New Mexico Department of Public Safety employees, federal and state law enforcement agencies and criminal justice entities, regulatory agencies, and individual members of the public who rely on accurate and timely criminal history information.
Minimum Qualification

Bachelor's Degree in a relevant field of study from an accredited college or university and eight (8) years of professional level experience with a tactical impact directly related to the purpose of the position defined by the agency at the time of recruitment. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling twelve (12) years may substitute for the required education and experience.
Employment Requirements

Must possess and maintain a valid Driver's Licenses, a current Defensive Driving Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification as a condition of employment within six (6) months of date of hire. Continued employment is subject to a National fingerprint-based records check within 30 days of assignment and contingent upon remaining felony-free, per Section 5.12.1.1 of the Criminal Justice Information System Security Policy.

This position is designated as safety-sensitive and is subject to applicable drug and alcohol testing requirements. A pre-employment drug and alcohol test is required as a condition of employment. Employees occupying safety-sensitive positions are also subject to random drug and alcohol testing throughout their employment, in accordance with applicable federal and state laws and Department policy.

Local and in-state travel is required. Out-of-state travel may be required. Overtime may be required to meet deadlines, peak performance periods, time-sensitive information requests, and other projects.
Working Conditions

Work is performed in a fast-paced law enforcement office setting with exposure to armed law enforcement personnel and confidential information. Extensive use of desktop/laptop computer with multiple visual/video display terminals (VDT). Extensive use of agency-issued cell phone. Ability to operate multipurpose copier/scanner/fax machines. Must be able to lift and carry up to 25 pounds.
Supplemental Information

Do you know what Total Compensation is? Click here

Agency Contact Information: Katherine Roybal-Nunez (505) 416-2995 Email

For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.

Bargaining Unit Position

This position is not covered by a collective bargaining agreement.

Salary.com Estimation for Law Enforcement Records Bureau Deputy Director (DPS #17843) in Santa, NM
$119,105 to $163,682
If your compensation planning software is too rigid to deploy winning incentive strategies, it’s time to find an adaptable solution. Compensation Planning
Enhance your organization's compensation strategy with salary data sets that HR and team managers can use to pay your staff right. Surveys & Data Sets

What is the career path for a Law Enforcement Records Bureau Deputy Director (DPS #17843)?

Sign up to receive alerts about other jobs on the Law Enforcement Records Bureau Deputy Director (DPS #17843) career path by checking the boxes next to the positions that interest you.
Income Estimation: 
$163,270 - $214,905
Income Estimation: 
$195,602 - $261,706
Employees: Get a Salary Increase
View Core, Job Family, and Industry Job Skills and Competency Data for more than 15,000 Job Titles Skills Library

Job openings at State of New Mexico

  • State of New Mexico Alamogordo, NM
  • Posting Details At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of... more
  • 1 Day Ago

  • State of New Mexico Santa, NM
  • Posting Details At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of... more
  • 1 Day Ago

  • State of New Mexico Gallup, NM
  • Posting Details At the New Mexico Children, Youth and Families Department (CYFD), every role is an opportunity to make a lasting difference in the lives of... more
  • 1 Day Ago

  • State of New Mexico Santa, NM
  • Posting Details The State Treasurer's Office (STO) is an independently elected constitutional office that manages the State of New Mexico's financial asset... more
  • 1 Day Ago


Not the job you're looking for? Here are some other Law Enforcement Records Bureau Deputy Director (DPS #17843) jobs in the Santa, NM area that may be a better fit.

  • State of New Mexico Santa, NM
  • Posting Details The New Mexico Department of Public Safety (DPS) is the state's primary public safety agency, responsible for law enforcement, regulatory o... more
  • 4 Days Ago

  • Criminal Investigation & Law Enforcement | IRS Careers Santa, NM
  • WHAT IS CRIMINAL INVESTIGATION? A description of the business units can be found at: https://www.jobs.irs.gov/about/who/business-divisions Positions are to... more
  • 1 Day Ago

AI Assistant is available now!

Feel free to start your new journey!