What are the responsibilities and job description for the Incident Management Bureau (IMB) Senior Investigator (HCA/DHI #23838) position at State of New Mexico?
Posting Details
This job posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The IMB Senior Investigator will:
Ensure the health and safety of all individuals who receive Medicaid waiver services; and to keep them free of Abuse, Neglect, and Exploitation (ANE). This position investigates allegations of ANE for waiver recipients.
How does it get done?
The IMB Senior Investigator is responsible for:
Conducting interviews of (potential) victims, witnesses, Interdisciplinary Team members, guardians, Case Managers, Consultants, therapist, and any other persons who may have information or knowledge of the alleged incident;
Ensuring the health and safety of the alleged victim before and during the investigation, reviewing documentation, obtaining professional consultations and writing detailed investigative reports.
Who are the customers?
Individuals with Intellectual and Developmental Disabilities;
Agencies that provide services to the individual;
Direct care staff;
Guardians;
Case Managers;
Consultants;
Community Supports Consultants;
The Developmental Disabilities Supports Division (DDSD).
Ideal Candidate
Individuals with Intellectual and Developmental Disabilities;
Agencies that provide services to the individual;
Direct care staff;
Guardians;
Case Managers;
Consultants;
Community Supports Consultants;
The Developmental Disabilities Supports Division (DDSD).
Minimum Qualification
Bachelor's degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and /or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in the office setting with exposure to visual/Video Display Terminal (VDT) and extensive computer and telephone usage. This position may require some in-state and out-of-state travel for training.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
This job posting may be used to fill multiple vacancies.
Interviews are anticipated to be conducted within two weeks of closing date.
The Health Care Authority (HCA) participates in E-Verify and will verify employment eligibility upon hire.
Our Vision
Every New Mexican has access to affordable health care coverage through a coordinated and seamless health care system.
Our Mission
We ensure that New Mexicans attain their highest level of health by providing whole-person, cost-effective, accessible, and high-quality health care and safety-net services.
Our Goals
Leverage purchasing power and partnerships to create innovative policies and models of comprehensive health care coverage that improve the health and well-being of New Mexicans and the workforce.
Achieve health equity by addressing poverty, discrimination, and lack of resources, building a New Mexico where everyone thrives.
Implement innovative technology and data-driven decision-making to provide unparalleled, convenient access to services and information.
Build the best team in state government by supporting employees' continuous growth and wellness.
Why does the job exist?
The IMB Senior Investigator will:
Ensure the health and safety of all individuals who receive Medicaid waiver services; and to keep them free of Abuse, Neglect, and Exploitation (ANE). This position investigates allegations of ANE for waiver recipients.
How does it get done?
The IMB Senior Investigator is responsible for:
Conducting interviews of (potential) victims, witnesses, Interdisciplinary Team members, guardians, Case Managers, Consultants, therapist, and any other persons who may have information or knowledge of the alleged incident;
Ensuring the health and safety of the alleged victim before and during the investigation, reviewing documentation, obtaining professional consultations and writing detailed investigative reports.
Who are the customers?
Individuals with Intellectual and Developmental Disabilities;
Agencies that provide services to the individual;
Direct care staff;
Guardians;
Case Managers;
Consultants;
Community Supports Consultants;
The Developmental Disabilities Supports Division (DDSD).
Ideal Candidate
Individuals with Intellectual and Developmental Disabilities;
Agencies that provide services to the individual;
Direct care staff;
Guardians;
Case Managers;
Consultants;
Community Supports Consultants;
The Developmental Disabilities Supports Division (DDSD).
Minimum Qualification
Bachelor's degree from an accredited college or university in Nursing, Architecture, Social Work, Sociology, Psychology, Rehabilitation, and /or Criminal Justice and two (2) years directly related experience in community based healthcare services and case management. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling six (6) years may substitute for the required education and experience.
Employment Requirements
Must possess and maintain a valid Driver's License.
Must obtain a Defensive Driving Certificate.
Working Conditions
Work is performed in the office setting with exposure to visual/Video Display Terminal (VDT) and extensive computer and telephone usage. This position may require some in-state and out-of-state travel for training.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information: Ashtyn Lopez, (505) 695-8977. Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is covered by a collective bargaining agreement and all terms/conditions of that agreement apply and must be adhered to.
Benefits:
Health Insurance, Vacation & Paid Time Off, Retirement PlanSalary : $30 - $45