What are the responsibilities and job description for the Engineering Technician Supervisor (OSE/ISC #6059) position at State of New Mexico?
Posting Details
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
INTERVIEWS WILL BE CONDUCTED AFTER THE HIRING MANAGER RECEIVES A LIST OF QUALIFIED APPLICANTS.
This position is located in the Water Resources Allocation Program (WRAP), Water Rights District VI Office in Santa Fe, NM.
To learn more about the Office of the State Engineer, please visit our website: https://www.ose.state.nm.us/
Why does the job exist?
The engineering technician supervisor will oversee, provide training and manage daily tasks of domestic well technicians and a team of engineering technicians. This position involves reviewing, researching, and processing applications for domestic water rights and changes of ownership. Additionally, the role involves ensuring the quality assurance and quality control (QA/QC) of data entered into the WATERS database, as well as compliance with state regulations related to domestic wells (72-12-1). The incumbent will conduct field inspections and assessments to evaluate compliance and investigate any complaints.
As the primary point of contact for the general public, the Engineer Technician Supervisor is responsible for managing general inquiries, routing telephone calls to district staff, accepting filing fees, issuing receipts, finalizing changes of ownership, and providing technical analysis and assistance. This role also includes managing front desk operations (supply orders, vehicles, check-in and out procedures, etc. ), which requires strong customer service skills and the ability to effectively handle a variety of tasks.
How does it get done?
This position will provide the following:
1.First point of contact for the public to answer water rights related questions and concerns to include routing telephone calls for the district staff. Collects filing fees for permit applicants and balances a daily cash drawer.
2. Reviews and process permits and well logs for compliance - Issuance and review is done through Quality Assurance/Quality Control of application intake and entered into agency's W.A.T.E.R.S program accurately and with a deep understanding of state laws and code regarding water wells and their construction.
3. Maintain accurate records and documentation of all incoming applications, vehicle fleet, meter readings, and mail log
4. Interacts with customers - is done by effectively communicating with the general public what Federal, State, and Local regulations are when they contact the water rights office.
5.Conduct site visits and inspections and address compliance issues
6. Provides leadership of staff - is done by training staff to the best of their ability to perform tasks required. Ensure staff is informed of all regulations and polices issues by the agency.
Who are the customers?
The general public, water right owners, realtors, brokers, consultants, mayordomos and pariciantes (these words are pronounced in spanish) and other agency staff members.
Ideal Candidate
The general public, water right owners, realtors, brokers, consultants, mayordomos and pariciantes (these words are pronounced in spanish) and other agency staff members.
Minimum Qualification
High School Diploma or equivalent and nine (9) years of relevant experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling nine (9) years may substitute for the required experience.
Employment Requirements
This position is required to drive a state vehicle. Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment
Working Conditions
Work is performed in an office setting with exposure to Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required, Use of Xerox machine, scanners, printers and telephone. Long hours in front of a computer terminal. Long hours of researching and reading vast amounts of water rights information.
Incumbent is expected to be comfortable with customer service over the phone and in person. Occasional field work requires the use of digital cameras and a global positioning system. Occasionally reporting to remote work sites and field work that may encounter adverse weather and difficult terrain. Some climbing/hiking short distances to identify source water locations. May require brief periods of work in cold and/or inclement weather.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information, Ramona Martinez, (505) 827-6120, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
THIS POSTING WILL BE USED FOR ONGOING RECRUITMENT AND MAY CLOSE AT ANY TIME. APPLICANT LISTS MAY BE SCREENED MORE THAN ONCE.
INTERVIEWS WILL BE CONDUCTED AFTER THE HIRING MANAGER RECEIVES A LIST OF QUALIFIED APPLICANTS.
This position is located in the Water Resources Allocation Program (WRAP), Water Rights District VI Office in Santa Fe, NM.
To learn more about the Office of the State Engineer, please visit our website: https://www.ose.state.nm.us/
Why does the job exist?
The engineering technician supervisor will oversee, provide training and manage daily tasks of domestic well technicians and a team of engineering technicians. This position involves reviewing, researching, and processing applications for domestic water rights and changes of ownership. Additionally, the role involves ensuring the quality assurance and quality control (QA/QC) of data entered into the WATERS database, as well as compliance with state regulations related to domestic wells (72-12-1). The incumbent will conduct field inspections and assessments to evaluate compliance and investigate any complaints.
As the primary point of contact for the general public, the Engineer Technician Supervisor is responsible for managing general inquiries, routing telephone calls to district staff, accepting filing fees, issuing receipts, finalizing changes of ownership, and providing technical analysis and assistance. This role also includes managing front desk operations (supply orders, vehicles, check-in and out procedures, etc. ), which requires strong customer service skills and the ability to effectively handle a variety of tasks.
How does it get done?
This position will provide the following:
1.First point of contact for the public to answer water rights related questions and concerns to include routing telephone calls for the district staff. Collects filing fees for permit applicants and balances a daily cash drawer.
2. Reviews and process permits and well logs for compliance - Issuance and review is done through Quality Assurance/Quality Control of application intake and entered into agency's W.A.T.E.R.S program accurately and with a deep understanding of state laws and code regarding water wells and their construction.
3. Maintain accurate records and documentation of all incoming applications, vehicle fleet, meter readings, and mail log
4. Interacts with customers - is done by effectively communicating with the general public what Federal, State, and Local regulations are when they contact the water rights office.
5.Conduct site visits and inspections and address compliance issues
6. Provides leadership of staff - is done by training staff to the best of their ability to perform tasks required. Ensure staff is informed of all regulations and polices issues by the agency.
Who are the customers?
The general public, water right owners, realtors, brokers, consultants, mayordomos and pariciantes (these words are pronounced in spanish) and other agency staff members.
Ideal Candidate
The general public, water right owners, realtors, brokers, consultants, mayordomos and pariciantes (these words are pronounced in spanish) and other agency staff members.
Minimum Qualification
High School Diploma or equivalent and nine (9) years of relevant experience. Any combination of education from an accredited college or university in a related field and/or direct experience in this occupation totaling nine (9) years may substitute for the required experience.
Employment Requirements
This position is required to drive a state vehicle. Must possess and maintain a valid New Mexico Driver's License. Must possess and maintain a current Defensive Driving Course Certificate from the State of New Mexico or must pass and receive Defensive Driving Course Certification within six (6) months of date of hire as a condition of continued employment
Working Conditions
Work is performed in an office setting with exposure to Video Display Terminal (VDT) and extensive personal computer and phone usage. Some sitting, standing, bending, and reaching may be required, Use of Xerox machine, scanners, printers and telephone. Long hours in front of a computer terminal. Long hours of researching and reading vast amounts of water rights information.
Incumbent is expected to be comfortable with customer service over the phone and in person. Occasional field work requires the use of digital cameras and a global positioning system. Occasionally reporting to remote work sites and field work that may encounter adverse weather and difficult terrain. Some climbing/hiking short distances to identify source water locations. May require brief periods of work in cold and/or inclement weather.
Supplemental Information
Do you know what Total Compensation is? Click here
Agency Contact Information, Ramona Martinez, (505) 827-6120, Email
For information on Statutory Requirements for this position, click the Classification Description link on the job advertisement.
Bargaining Unit Position
This position is not covered by a collective bargaining agreement.
