Director, NJ State Health Insurance Exchange

DEPARTMENT OF BANKING AND INSURANCE ADMINISTRATION PO BOX 325 TRENTON, NJ 08625-0325 TEL (609) 292-7272 SUSAN OCHS Acting Commissioner ILA BHATNAGAR Assistant Commissioner Visit us on the Web at dobi.nj.gov New Jersey is an Equal Opportunity Employer • Printed on Recycled Paper and Recyclable The New Jersey Department of Banking & Insurance invites qualified candidates to apply for the following position: POSTING NUMBER 2026-BIA-031 OPENING DATE February 27, 2026 CLOSING DATE Until Filled TITLE & TITLE CODE IF APPLICABLE Title: Director, NJ State Health Insurance Exchange Title Code: 55512 UNIT & LOCATION State Based Exchange Mary Roebling Building 20 W. State Street Trenton, New Jersey TITLE RANGE & SALARY RANGE X98 $180,000.00 – $195,000.00 STARTING SALARY $180,000 - $195,000.00 OPEN TO General Public TITLE DESCRIPTION The New Jersey Department of Banking and Insurance seeks an entrepreneurial leader with healthcare or health insurance expertise to serve as the Director of the New Jersey State Health Insurance Exchange, Get Covered New Jersey. The Exchange Director will oversee all elements of New Jersey’s health insurance marketplace, including: day-to-day operations; technology infrastructure; consumer assistance center and engagement including marketing, enrollment support and complaint resolution; plan management; QHP certification; major vendor contracts; and managing relationships with peers and counterparts in other states and at the federal level. Reporting directly to the Commissioner, the Exchange Director leads a cross-functional team that assists in overseeing key external vendors and components of the Exchange. Given the rapidly evolving health insurance marketplace, this position requires a nimble operator with the ability to engage and drive to outcomes on policy, consumer assistance and technology matters. Under the direction of the Commissioner, the Exchange Director manages the Exchange in order to meet the Department’s mission to increase the number of insured New Jerseyans by connecting them to quality, affordable health insurance through the innovative, professional, and effective operation of Get Covered New Jersey. The Exchange Director will manage a team responsible for: • Developing both short and long-term strategic planning to manage the Exchange budget, offerings and services in a highly fluid national environment • Overseeing the Exchange’s operations, including personnel management and vendor management • Marketing Get Covered, NJ’s offerings, through outreach initiatives and public affairs campaigns by collaborating with the Office of Public Affairs • Working with stakeholders and enrollees to help them navigate the Exchange • Building and managing external relationships essential to the success of the Exchange to include highlevel officials, health care industry leaders, carriers and key vendors 2 • Managing and negotiating contracts with outside vendors • Implementing management systems to ensure integrity and transparency, efficiency, and compliance • Ensuring compliance with applicable state and federal regulatory and legal requirements. EXPERIENCE REQUIREMENTS REQUIREMENTS A master’s or bachelor’s degree with a preferred focus in health care administration, business administration, public administration, public health, or related field A minimum of (10) ten years executive-level experience in the health insurance or health care areas, including in the industry, policy development, health care administration or similar. • Demonstrated understanding of the health care environment, including the individual health insurance market, as well as health plan regulatory and market challenges as they impact a range of stakeholders • Excellent management and interpersonal skills, including ability to align multiple stakeholders, work with different functions and skill levels, and develop personnel • Creativity in policy-making and problem-solving • Strong project management oversight, including the ability to manage competing interests and deadlines in a fast-paced and fluid environment • Excellent written communication skills and public speaking skills • Facility with technology platforms, including consumer facing IT systems, and consumer assistance/call centers is preferred • Experience managing programs of similar size and scope, including vendor management, is preferred LICENSE REQUIREMENTS A TRUE AND ACCURATE COPY OF A TRANSCRIPT EVIDENCING ACHIEVEMENT OF FILL IN DEGREE FROM AN ACCREDITED COLLEGE OR UNIVERSITY MUST BE INCLUDED WITH YOUR APPLICATION; IF THE TRANSCRIPT IS NOT SUBMITTED ALONG WITH YOUR APPLICATION, YOUR APPLICATION MAY NOT BE CONSIDERED. Appointees will be required to possess a driver’s license valid in New Jersey only if the operation of a vehicle, rather than employee mobility, is necessary to perform the essential duties of the position. RESIDENCY REQUIREMENTS The “New Jersey First Act,” N.J.S.A. 52:14-7 (L. 2011, Chapter 70) effective September 1, 2011, contains new residency requirements for public officers and employees, unless exempted under the law. Current, new or prospective employees should be aware of the following: Effective September 1, 2011, all employees of State and local government must reside in the State of New Jersey, unless exempted under the law. If you already work for State or local government as of September 1, 2011, and you do not live in New Jersey, you are not required to move to New Jersey. However, if you begin your office, position or employment on September 1, 2011 or later, you must reside in New Jersey. If you do not reside in New Jersey, you have one year after the date you take your office, position or employment to relocate your residence to New Jersey. If you do not do so, you are subject to removal from your office, position or employment. 3 GENERAL INFORMATION Medical Accommodation Requests: The New Jersey Department of Banking and Insurance provides reasonable accommodations to applicants with disabilities upon request in accordance with the law. If you need a reasonable accommodation for any part of the application, interview, and/or hiring process, please contact the Department’s ADA/Medical Accommodations Coordinator, Lisa Clapp, at lisa.clapp@dobi.nj.gov or (609) 940-7337, for assistance. Telework: This position may be eligible to participate in the Department's pilot Telework Program/Policy, which offers eligible employees the opportunity to work remotely up to two (2) days per week, if approved by Management per operational needs, subject to all requirements of the Department’s Telework Program/Policy. For questions regarding Telework eligibility, please ask during the interview process if selected for an interview. Benefits: For questions regarding health insurance and other job-related benefits, please direct inquiries to the Department’s Human Resources Office at the email address provided below. Hours of Work: The hours of work for this position are Monday through Friday from 9:00 a.m. to 5:00 p.m. All NoLimit (NL) titles will be required to perform work beyond the stated hours of work as needed, in compliance with applicable collective bargaining agreements and laws. State as a Model Employer (“SAME”) Applicants: If you are applying for this position under the State of New Jersey’s SAME Program, please note that your supporting documents (i.e. Schedule A or B Letter), must be submitted along with your Resume, by the closing date indicated above. For information on the SAME Program, please visit the New Jersey Civil Service Commission’s (“CSC”) website at: Civil Service Commission | Overview (https://nj.gov/csc/same/overview/index.shtml), and for any questions regarding the SAME program, please contact CSC by email: CSC-Same@csc.nj.gov, or by phone at: 609-292-4144, “option 3”. APPLICATION INSTRUCTIONS Applicants must submit a Letter of Interest, Resume, transcript(s) if specified above, and three (3) professional references of your current or former supervisors/ managers- please only provide references for those to whom you have reported in the workplace and who have supervised or managed your work. Please provide your references’ names, job titles and current contact information, including email addresses. All application documents must be submitted by the Closing Date specified above to the Department of Banking and Insurance’s Human Resources Office at Recruitment_Hiring@dobi.nj.gov, with your last name and the BIA Posting Number above included in the subject line of your email. Thank you. The New Jersey Department of Banking & Insurance is an Equal Employment Opportunity Employer.

Salary : $180,000 - $195,000